Naman Shania
Hounslow,London
Summary
Talented, Reliable, Hardworking and Disciplined Site Supervisor specialising managing Deliveroo Editions teams. Proficient in goal-setting, schedule management and security concerns. Talent for motivating and disciplining teams to handle challenging objectives.
Successful manager equipped to plan, lead and optimise operations for changing landscape. Accomplished in delivering above-expected results while streamlining operations. Ambitious to affect change and bring results in new environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Site Supervisor
Deliveroo Editions
01.2023 - Current
- Executing site operation at Deliveroo edition Site.
- Identifying and promptly addressing site issues, managing contractor call-outs, urgent maintenance tasks, and creation of work orders. I consistently follow up with contractors and assist in approving maintenance quotes to ensure swift resolution.
- I recruit team members, ensuring selection of qualified individuals to support site operations effectively. Additionally, I've conducted comprehensive onboarding sessions to seamlessly integrate new team members, optimizing efficiency. Furthermore, I've provided thorough training sessions and conducted site inductions for partner team members to ensure smooth collaboration.
- I handle all necessary PO's (purchasing) for site, ensuring it aligns with a budget not exceeding 53K annually.
- Manage site KPIs to meet standards, regularly sending reports via Looker to partners. These reports highlight performance indicators and suggest strategies for improvement.
- Proficient in conducting site audits, partner kitchen audits, asset audits, and compliance and operational efficiency. As a result, every kitchen on site has achieved a 5-star rating in EHO inspections.
- Contributing to brand activations.
- Ensuring all business emails and communications are kept current and up-to-date.
Administrator
S AND J DRINKS
10.2023 - 01.2024
- Spearheaded office workflow coordination, utilising employee strengths and skillsets to better address task needs.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Managed operations from all over the UK.
- Monitored inventory needs and worked with procurement team to facilitate supply chain operations.
- Effectively managed incoming and outgoing mail to maximise office efficiency.
- Maintained organisational compliance with applicable legislation and regulations.
- Monitored operations to assess and highlight results.
- Carried out day-to-day duties accurately and efficiently.
- Increased revenue by upselling and recommending products.
- Handled high volume calls to address customer inquiries and concerns.
- Monitored and updated stock levels and inventory databases.
Education
Bachelor - BSC Business Management
Regent College
LondonBusiness Analytics
Cbits
Skills
- Safety compliance/Team oversight
- Job planning/Preventive and reparative maintenance
- Excellent communication (Slack/Email)
- Business administration
- Team management
- Customer service and Upselling
- Google Workspace
- Looker/Procurement Hub
- Engaging leadership style/Operations management
Accomplishments
-Awarded as 'Greatly Exceeding' in End of the Year Employee Review.
Certification
-Fire and First Aid Marshall.
-Chemical/Food Safety and Handling L2-L3 certificate.
-Food Allergy and Intolerance
Languages
English
Fluent
Timeline
Administrator
S AND J DRINKS
10.2023 - 01.2024
Site Supervisor
Deliveroo Editions
01.2023 - Current
Bachelor - BSC Business Management
Regent College
Business Analytics
Cbits
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