Kanika Sharma
Calgary,Canada
Summary
Experienced professional with a proven track record in providing exceptional support and care within communities. Skilled at building strong relationships, ensuring effective communication, and addressing diverse needs. Dedicated team collaborator focused on delivering impactful results and adapting to changing circumstances. Proficient in crisis intervention, active listening, and conflict resolution. Recognized for reliability and a compassionate approach that fosters trust and positive outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Staffing Coordinator
Think Tech Ltd.
12.2024 - 02.2025
- Conducted interviews, select, evaluate, schedule and disciplined staff.
- Conducted mandatory morning staff meetings and completed daily activity log and submitted payroll.
- Developed relationships with hiring managers, recruiters, EAs, and candidates to ensure interviews are scheduled in a timely.
- Arranged travel plans and process expenses for candidates.
- Provided administrative and operational support to the HR Staffing group.
- Ensured feedback/status is tracked and updated in the database.
- Coordinated background checks and reference evaluations as part of due diligence for successful placements.
Staffing Coordinator
ANA School of Language
01.2019 - 01.2024
- Developed and executed strategies to attract, evaluate, and select qualified candidates for open positions.
- Reviewed applications, conducted interviews, and assessed candidates to ensure they meet the job requirements and organizational fit.
- Managed the placement and scheduling of employees to ensure optimal staffing levels and efficient operations.
- Facilitated the integration of new hires into the organization through structured orientation programs and training sessions.
- Addressed employee concerns, fostering a positive work environment, and mediating conflicts to maintain healthy workplace relationships.
- Ensured adherence to labor laws and regulations, and maintaining accurate and up-to-date employee records.
- Collected and analyzed HR data to inform decision-making and improve HR processes and outcomes.
- Built and maintained strong relationships with employees, management, and external partners to support organizational goals.
- Continuously evaluated and enhanced HR processes to increase efficiency and effectiveness.
- Designed and implemented programs to enhance employee skills, knowledge, and career growth.
Administrative Assistant
ANA School of Language
01.2015 - 01.2019
- Organized and maintained schedules for individuals or teams, including setting up meetings, appointments, and reminders to ensure efficient time management.
- Created, edited and formatted documents such as reports, presentations, and correspondence to support business operations.
- Oversaw the day-to-day operations of the office, including managing supplies, equipment, and facilities to ensure a productive work environment.
- Handled incoming and outgoing communications, including emails, phone calls, and letters, to ensure timely and effective information flow.
- Collected, organized, and maintained data in various formats, ensuring accuracy and accessibility for decision-making and reporting purposes.
- Organized and coordinated events such as meetings, conferences, and corporate functions, including logistics, scheduling, and vendor management.
- Provided general administrative assistance, including filing, record-keeping, and managing office supplies, to support the smooth operation of the organization.
Counsellor/Lecturer
Mata Gujari College
01.2013 - 01.2015
- Taught and developed courses and programs for undergraduate and graduate students.
- Participated in student recruitment, registration, and placement activities.
- Managed classes ranging from 20-50 students.
- Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
- Collaborated with faculty to assess and improve student performance and course content for Departmental Program Review.
- Utilized distance learning technology to instruct students remotely.
- Designed quizzes, tests, and projects to assess student knowledge.
- Taught diverse student population by employing various learning styles and abilities.
- Established treatment plans and therapeutic goals collaboratively with the patient, and periodically reviewed them with for progress with the same.
- Developed semester outlines and instructional plans for each class session to comply with stated course objectives.
- Provided caseload management activities, included coordination of services with other agencies.
Education
Master of Science - Psychology
Punjabi University
IndiaPost Graduate Diploma - Counselling Psychology
Punjabi University
IndiaBachelor in Education - Bachelor in Education
Swami Vivekanand College of Education
IndiaBachelor of Arts - Psychology Honours
Punjabi University
IndiaAddiction And Disability Community Support Worker - Diploma: CSW 2501R
ABES College
Calgary, ABSkills
- Effective communicator, Multilingual – Fluent in English, Punjabi, Hindi and Urdu
- Strong organizational skills, Teamwork and collaboration
- Strong attention to detail and effective follow-up abilities
- Proficient in Microsoft Office Suite
- Customer service expertise
- Proficient in high-pressure environments
- Skilled in intake interviewing, Mental health support, Behavior monitoring, Multicultural competence, Motivational interviewing, Crisis intervention and Treatment plans
Certification
- Certificate in Value-Based Happiness course (Ramanujan college, Delhi, India).
- Certificate in Basics of Addiction Management.
- Freedom of Information and Protection of privacy act certificate (FOIP).
- The Brain story.
- Trauma informed care.
- Palliative Care Certification.
- Supportive Pathways.
- Vicarious Trauma.
- Being Mentally Healthy.
- Non-Violent crisis intervention course.
- Suicide Prevention, Risk Assessment and Management.
- Open future learning.
- Registered Behavior Technician.
- First Aid/CPR.
- Police clearance certificate for Vulnerable sector.
- Child Intervention record check.
Accomplishments
- Published a book chapter titled as "Biopsychosocial and Environmental effects of Pandemic on Children and Adolescents" in a book titled as Psychosocial issues in Covid-19 pandemic.
- Presented a scientific paper entitled " To study the relationship between social media addiction and psychological well being among college students amid Covid-19" at International conference of Indian academy of applied psychology.
Timeline
Staffing Coordinator
Think Tech Ltd.
12.2024 - 02.2025
Staffing Coordinator
ANA School of Language
01.2019 - 01.2024
Administrative Assistant
ANA School of Language
01.2015 - 01.2019
Counsellor/Lecturer
Mata Gujari College
01.2013 - 01.2015
Master of Science - Psychology
Punjabi University
Post Graduate Diploma - Counselling Psychology
Punjabi University
Bachelor in Education - Bachelor in Education
Swami Vivekanand College of Education
Bachelor of Arts - Psychology Honours
Punjabi University
Addiction And Disability Community Support Worker - Diploma: CSW 2501R
ABES College
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