NAM VU DIN
Toronto,ON
Summary
Experienced customer service specialist with strong communication, problem-solving, and empathetic skills. Efficient in time management, product knowledge, and adept at collaborating across departments for seamless customer experiences. Committed to delivering exceptional service and building strong customer relationships.
Overview
2
2
years of professional experience
Work History
Food Safety Sanitor
PSSI Food Safety Solutions
08.2023 - 09.2023
- Understood federal, state and local food safety regulations and monitored adherence during inspections.
- Verified compliance with food safety quality systems and regulatory guidelines.
- Maintained quality inspection records database.
Sales Associate
ILLUM
06.2022 - 08.2022
- Creates positive first impression for customer through energetic attitude and adhering to dress code.
- Answered customer questions about sizing, accessories, and merchandise care.
- Acquire knowledge about available merchandise as well as staying updated on latest trends and styles.
- Provide excellent customer service through all steps sales process.
Server
Trattoria Sicilia
12.2021 - 03.2022
- Welcoming attendees upon their arrival and assisting them in locating their seats.
- Coordinating orders and communication to ensure efficient guest service.
- Served food and drinks promptly, prioritizing customer needs.
- Be attentive to special requests, including guest allergies.
- Prepare checks, process transactions and guest payments when required.
Education
Certificate -
ILAC
Toronto, ON12.2022
High School Diploma -
Academic Gymnasium №45
Kharkiv, Ukraine06.2022
Skills
- Communication
- Problem-Solving
- Empathy
- Time Management
- Teamwork
- Attention to Detail
Languages
English
Russian
Ukrainian
Vietnamese
Volunteering
Volunteering in Denmark to aid Ukrainian people during the war has been a deeply rewarding experience. I've joined a compassionate community of volunteers, offering support through food distribution, shelter assistance, and more. Together, we strive to make a meaningful impact, bridging borders with compassion and making a positive difference in the lives of Ukrainian individuals and families.
Timeline
Food Safety Sanitor
PSSI Food Safety Solutions
08.2023 - 09.2023
Sales Associate
ILLUM
06.2022 - 08.2022
Server
Trattoria Sicilia
12.2021 - 03.2022
Certificate -
ILAC
High School Diploma -
Academic Gymnasium №45
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