Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Nam Tran

Staff
Vancouver,BC

Summary

Adept Barista from Nhachung cafe, skilled in coffee expertise and exceptional customer service, ensuring health protocols are met. Proven ability to upsell and enhance customer experience by anticipating needs, highlighted by a strong foundation in problem-solving and bilingual communication. Achieved significant customer retention through personalized service and meticulous attention to detail.

Overview

Work History

Barista, Cashier, Customer Service

Nhachung cafe (local coffee shop)
Ho Chi Minh City, Ho Chi Minh
12.2023 - 05.2024
  • Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
  • Restocked product displays based on demand and projected sales.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Collected payments and provided accurate change.

Education

Associate of Arts - Commerce And Business Studies

Langara College
Vancouver, None

Skills

  • Dining room maintenance
  • Display case merchandising
  • Opening and closing duties
  • Coffee expertise
  • Up-selling
  • Problem-solving
  • Conversant in Vietnamese, English
  • Decision-making
  • Basic math
  • Active listener
  • Surface cleaning
  • Restroom cleaning

Languages

English
Professional
Vietnamese
Native/ Bilingual
Chinese (Mandarin)
Elementary
Chinese (Cantonese)
Limited

Accomplishments

  • Top 20 of Miss & Mister University Finance & Marketing (in Ho Chi Minh city,VietNam)

Timeline

Barista, Cashier, Customer Service

Nhachung cafe (local coffee shop)
12.2023 - 05.2024

Associate of Arts - Commerce And Business Studies

Langara College

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Nam TranStaff