Nalleli Fuentes
Trademark Staffing
Santa Ana
9
years of professional experience
Experienced payroll and administrative professional with strengths in customer service, organization, and attention to detail. Skilled in processing payroll, resolving discrepancies, and supporting employees with accurate, timely service.
Work History
Staffing Consultant/Payroll
1 Year 11 Months- Screen & Directing Phone Calls
- Reaching out to clients and employees via email, calls and text
messages. - Provide job applications / pre apps
- Collecting proper documents that applicant is using to apply
- Complete Employee Onboarding Process
- Creating timecards for employees and sending them out to clients for approval.
- Verify that all hours are correct and ready to process
- Use dispatch for payroll purposes such as special rates, travel time, jobsite information etc..
- Process any prevailing wage hours & Determine what determination sheet will be used.
- Excel & Microsoft Word
- Uploading & setting up employees profile and documents.
- Setting up Employees Direct Deposits / Pay cards
- Process payroll on a weekly basis (Carvin Software & Tempworks)
- Certified Payroll
- Process Bonuses/ Reimbursements
- Verified attendance, hours worked and pay adjustments to post
information in designated records. - Provided customer service support to employees regarding their
inquiries about paychecks, time off accruals, benefits enrollment and changes. - Resolved payroll discrepancies in a timely manner with excellent
customer service skills. - Send out Payroll Compliance Checklist at the end of each pay period.
- Print Out Checks
- Process any late/missed timecards
- Collect and Review applications for completion and accuracy
- Prepared year-end W2s for all employees.
- Assist with initial resume screening depending on the current open
positions. - Documented workplace injury reports for record-keeping.
- Assist with other duties needed
Payroll Administrator
4 Months- Reviewing timecards for accuracy and analyzing wage/hour
computations to detect reconcile discrepancies. - Collect all Drivers Logs from Drivers
- Collected GPS trackers from vehicles
- Processed payroll weekly
- Pull all employees time and attendance from Exaktime
- Executed payroll processing using ADP software
- Also enter all hours on Excel sheet for Reports/ Audits
- Process Prevailing Wage Hours/ Meal Premiums
- Determination Sheets
- Process Sick & Vacations Requests
- Collected and revised timecards for payroll processing
- Handing out checks
- Assist with other duties as needed
Certified Payroll
3 Months- Entered payroll data into payroll system, ensuring accuracy and compliance
- Review, edit and calculate hours worked on timecards
- Ensure all certified payroll was complete and processed weekly
- ADP,DIR, LCP Tracker, Public Works & Other Softwares
- Created detailed reports and mailed them to clients
- Filed and scanned documents to maintain organized payroll records
Medical Assistant
2 Months- Took patients’ vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements.
- Documented medical data in patient charts, facilitating accurate
records. - Prepared examination rooms for incoming patients by stocking
necessary materials and ensuring cleanliness of the room prior to
patient arrival. - Administered injections to patients under physician supervision.
- Supported physicians in examinations, procedures and diagnostic test
- Scheduled and maintained patient records
- Reviewed patient medications for accuracy and compliance.
- Performed laboratory test such as urinalysis and blood draws Managed patient referrals and processed prescription refills.
- Faxed important documents and followed up with patients for information.
- EMR System
Food and Beverage Cashier
5 Months- Greeted customers upon arrival at store entrance and responded to questions
- Process credit and debit card payments, gift cards, checks, refunds,
exchanges. - Verify age requirements for certain purchases such as alcohol using valid IDs.
- Stock shelves with products and supplies according to company
guidelines while maintaining neatness and cleanliness standards - Operate cash registers to process customer purchases accurately and efficiently.
- Counted cash in drawers at shift start for accuracy in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Closed cash register at shift end to secure funds and make deposits at the end of the shift & turn in report.
Receptionist
4 Months- Managed multi-line phone system; routing calls and relaying messages promptly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Coordinated with sales, service, and management teams to support efficient daily operations.
- Provided clerical support by copying, faxing, and filing documents.
- Distributed gas cards to salesman and porters.
- Assist Business Office with other duties as needed.
Administrative Assistant
2 Years 3 Months- Screen Calls & Direct Calls
- Guided applicants through employment application process
- Managed billing processes for client accounts
- Process payroll on a bi-weekly basis
- Review timesheets and confirm all hours were on the proper job sites
- Verify all Sick & Vacation request before processing hours
- Gathered applications from job candidates and revise applications
- Excel
- Conducted training sessions for new employees
- Issue PO'#s
- Placing orders for the office and vendors
- Creating and closing monthly reports such as gas, expense reports
etc.. - Filings, scanning, and faxing
- Assist with employee terminations, incident reports, insurance packets and safety meetings
- Assisted HR with processing invoices and coordinating office tasks
Receptionist
1 Year 7 Months- Welcomed visitors at reception, providing assistance and direction as needed. and directed inquiries, maintaining professional front-desk operations.
- Performed data entry, filing, scanning, and faxing to maintain organized records and support office operations.
- Assisted parts and service department with transactions and payments to ensure timely service delivery.
- Assisted accounts payable clerk and DMV clerk & finance department
- Processed and distributed incoming mail daily to facilitate efficient communication within the office.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multi-line phone systems, routing calls and messages accurately.
- Entered all data for New/Used cars that came in the lot.
- Service contracts
- Confirm service appointments
Education
High School Diploma
Medical Assistant Diploma
No Degree
Skills
Teamwork
Customer Service
Multitasking
Attention to detail
Organization Skills
Communication
Problem Solving
Work Ethic
Bilingual
Reliability
Timeline
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