Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Nalini Singh

North York,ON

Summary

Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Program Administrator/Researcher

YWCA Toronto
01.2019 - Current
  • Support in writing a published Compendium and Toolkit for practitioners on promising practices in employment and training service delivery
  • Collect, document and analyze research findings from ten project collaborators across Canada
  • Conduct literature reviews, focus groups, and other research methods to support the project development
  • Build and implement evaluation and tracking tools to capture the projects impact
  • Develop, coordinate and deliver training workshops and activities to stakeholders both online and in-person
  • Coordinate and manage project activities with stakeholders across Canada through communication and effective collaboration through a multi-year initiative
  • Build and maintain relationships with the project’s national collaborators, and other stakeholders
  • Produce written reports to funders to share the project activities and updates
  • Supervise and overseen tasks of relief and part-time staff members, providing guidance, support and training to ensure quality work

Child and Family Therapist (Internship)

Etobicoke Children’s Centre
09.2015 - 04.2016
  • Provide ongoing individual and family counseling services to families experiencing social, emotional, and/or behavioral difficulties such as anxiety, ADHD, eating disorders, etc.
  • Utilize a wide variety of therapeutic approach with families including Solution Focused Therapy, Cognitive Behavioral Therapy, and Narrative Therapy
  • Implement appropriate intervention strategies to meet the needs of children and families
  • Deliver comprehensive assessment to determine strengths, needs, goals of client in order to develop an appropriate and effective treatment plan
  • Prepare and maintain accurate documentations for client case files
  • Service coordination and maintaining communications with families, schools, and other involved service providers
  • Connect, refer, liaise, and advocacy on behalf of families with schools, Children’s Aid, Doctors, and other services providers
  • Provide brief counseling services to clients in need of immediate support via the Walk-in clinic for a broad range of issues including self-harm, suicidal ideation, depression, anxiety, family conflicts, etc

Children's Program Leader

University Settlement
06.2015 - 01.2016
  • Collaborate with team members to program schedules for participants
  • Coordinate and lead learning activities for participants
  • Maintain proper program records including attendance, incident reports, etc
  • Identify and respond to needs, behavioral issues, etc of children
  • Maintain positive relationships with parents and other family members of participants
  • Ensured the safety and well-being of all children, enforced safety rules when needed
  • Supported children as necessary, by providing encourage, motivation, etc


After-School Program Leader/Youth Leadership Program Leader

Mooreland’s Community Services
09.2014 - 06.2015
  • Create program plan in which includes fun, educational and skill developing activities for children
  • Supervise a group of up to 27 participants, and implementing the necessary behavior management strategies when necessary
  • Plan/implement/evaluate individual learning plans for participants
  • Facilitate activities for children
  • Plan and prepare healthy snacks for participants
  • Manage program budget accordingly for snacks, supplies and trips
  • Supervise and support a team of program assistants and volunteers
  • Maintain positive relationships with community partners as well as participants parents
  • Maintain documentations regarding participants

Community Revitalization Assistant

Toronto Community Housing Corporation, TCHC
01.2014 - 01.2014
  • Completed community needs assessment and environmental scan for a social housing community in order to identify and advocate for community engagement and program needs
  • Supported in the organization/implementation of various community engagement strategies (events, projects)
  • Participated in community consultation meetings, aimed at addressing economic, safety, and social issues in various social housing communities
  • Compiled employment and resource packages for residents
  • Completed research on service delivery practices at TCHC with regards to eviction prevention of vulnerable populations
  • Maintaining documentation, such as resident contact lists, sign-in sheets, and other documents
  • Build and maintain relationships with residents of the Alexander Park Community, and linking residents to existing economic and extracurricular activities
  • Conducted community outreach, for future and existing community initiatives
  • Assisted on home visits, unit inspections, and referral processes, and advocating on behalf of client for unmet needs
  • Sharing information with residents regarding revitalization process, and also conducted surveys on the revitalization of Alexander Park
  • Assisted in the planning and implementation of an Anti-oppression training course for youths

Program Coordinator Assistant

Working Women Community Center
09.2011 - 04.2012
  • Supported in the development and implementation of various programs for newcomer parents, children, and seniors
  • Supported and assisted on the organization of various community events aimed at sharing information about the agency, and available services to the public
  • Shadowed settlement worker interviews with clients
  • Providing information about available services and making referrals based on client needs
  • Worked with volunteers to serve as a mentor
  • Facilitated and coordinated various programs including a Homework club, English Conversation Club, Cookshop Program for kids, movie night, and theatre for peach program
  • Receptionist duties: answering phone, responding to public inquires, greeting clients, assisted in the preparation for meetings, conferences, etc
  • Maintaining records of attendance, spending, notes, and other documentations
  • Created flyers and other material for programs and events, and assisted in the distribution of such materials

Special Needs Education Assistant

Toronto District School Board
09.2010 - 04.2011
  • Provide support for students in the classroom, school environment and in the community
  • Planning and developing age appropriate and fun activities for students
  • Assisted and collaborated with classroom teacher and school staff in supporting developed mentally delayed students with daily activities
  • Recognizing and responding to the physical, mental, and emotional needs of children
  • Worked alongside classroom teacher to implement new learning strategies to help children overcome any challenges in their learning
  • Worked one on one with students providing supportive counselling aimed at increased self-esteem, self-confidence, and independence among students

Education

Masters of Social Work - Children and their Families (MSW

University of Toronto
Toronto, ON

Bachelors of Social Work Honors Degree (BSW) -

York University
Toronto, ON
08.2014

Social Service Worker – Immigrants And Refugees (S -

Seneca College
04.2012

Skills

§ Over 10 years’ experience working in nonprofit organizations

§ Excellent verbal and written communication skills Skilled in tailoring communication to diverse audiences to improve understanding and engagement

§ Strong computer proficiency, with extensive knowledge in a wide range of computer applications and tools as well as a demonstrated ability to quickly learn an adapt to new technologies

§ Great organization, analytical and decision making skills

§ Excellent concentration skills, with strong attention to details

§ Strong interpersonal and customer service skills

§ Strong team player, actively works towards meeting team goals and objectives, while also able to work independently

§ Able to quickly adapt and learn in a new environment

§ Commended for strong work ethics, excellent problem-solving skills, and enthusiasm

Accomplishments

  • February 9, 2020
  • Fahima Dashti
  • Access for Parents and Children in Ontario

Certification

High Five certified CPR and First Aid certified

Timeline

Program Administrator/Researcher

YWCA Toronto
01.2019 - Current

Child and Family Therapist (Internship)

Etobicoke Children’s Centre
09.2015 - 04.2016

Children's Program Leader

University Settlement
06.2015 - 01.2016

After-School Program Leader/Youth Leadership Program Leader

Mooreland’s Community Services
09.2014 - 06.2015

Community Revitalization Assistant

Toronto Community Housing Corporation, TCHC
01.2014 - 01.2014

Program Coordinator Assistant

Working Women Community Center
09.2011 - 04.2012

Special Needs Education Assistant

Toronto District School Board
09.2010 - 04.2011

Masters of Social Work - Children and their Families (MSW

University of Toronto

Bachelors of Social Work Honors Degree (BSW) -

York University

Social Service Worker – Immigrants And Refugees (S -

Seneca College

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Nalini Singh