Nalanie Hernandez
Visalia
Summary
Developed strong customer service and teamwork skills in fast-paced retail environment, focusing on maintaining high standards and efficient operations. Demonstrated ability to handle customer inquiries, resolve issues, and support store initiatives. Seeking to transition into new field, bringing commitment to delivering quality service and fostering positive customer experiences.
Overview
2
2
years of professional experience
Work History
Front End Associate
Walmart
Visalia, CA
06.2024 - Current
- Operated cash registers efficiently, ensuring accurate transactions and customer satisfaction.
- Trained new associates on store policies, procedures, and best practices for customer service.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed financial transactions accurately and efficiently in a high-volume money center environment.
Education
Health Care
College of The Sequoias
Visalia, CA06-2028
High School Diploma -
Redwood Highschool
Visalia, CA06-2025
Skills
- Customer service
- Cash handling and management
- Hazardous material handling
- Continuous learning attitude
- Fraud detection skills
- Cross-trained in multiple areas
Timeline
Front End Associate
Walmart
06.2024 - Current
Health Care
College of The Sequoias
High School Diploma -
Redwood Highschool
Award
Shrink Buster of the Month- May 2026
Recognized by Walmart management for helping reduce inventory loss to the store while following company safety and operational procedures. This award demonstrates attention to detail, accountability and a commitment for company assets.