Naïla Dubé
Mont-Tremblant
Summary
Motivated and hardworking restaurant manager who'd like to keep learning and growing in the industry
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Lucille's
08.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service in a fast paced environment
- Handling customer complaints and inquiries to provide a great dining experience
- Managing inventory and ordering accordingly with different suppliers
- Optimizing labour cost by closely monitoring schedules and adjusting staffing according to needs
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations
- Regularly reviewing feedback and implementing necessary improvements to enhance guest experience
- Ensured great communication between the kitchen and the front of house before, during and after service
Assistant Restaurant Manager
Lucille's
04.2024 - 08.2024
Server
Lucille's
06.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
Hostess
Casse-Crêpe Breton
08.2022 - 03.2023
Sales Associate
Greenhawk Equestrian Sport
09.2020 - 02.2023
Education
Social Science -
Cégep Limoilou
Québec, QC05-2023
High School Diploma -
École Secondaire Curé-Mercure
Mont-Tremblant, QC06-2020
Skills
- Inventory control and record keeping
- Staff management
- Point of sale (POS) system operation
- Organization and prioritization
- Complaint resolution
- Table management
- Reliable and responsible
- Critical thinking
- Recruitment and hiring
Languages
French
Native or Bilingual
English
Full Professional
Interests
Hiking and outdoors
Books
Horseback riding
Timeline
Restaurant Manager
Lucille's
08.2024 - Current
Assistant Restaurant Manager
Lucille's
04.2024 - 08.2024
Server
Lucille's
06.2023 - 04.2024
Hostess
Casse-Crêpe Breton
08.2022 - 03.2023
Sales Associate
Greenhawk Equestrian Sport
09.2020 - 02.2023
Social Science -
Cégep Limoilou
High School Diploma -
École Secondaire Curé-Mercure