Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nakya Salakor

Ottawa,ON

Summary

A student with strong communication, marketing and customer service skills, volunteer experiences and a strong desire for success.


Energetic Supervisor successful at motivating and building positive team dynamics to accomplish goals. Dedicated to open, communicative culture where employees feel empowered to contribute to the company's success. Courteous and professional Cafe Clerk experienced in preparing and delivering quality beverages and food for customers while maintaining clean and comfortable establishment. Provides safe and clean conditions and attractive product displays to uphold company standards. Looking for an interactive job in a dynamic company that allows its employees to grow and in which I can contribute my experiences and talents.

Overview

7
7
years of professional experience

Work History

Supervisor/Cafe Attendant

My Bistro
07.2022 - Current
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Replenished products daily for optimal freshness and visibility.
  • Notified management of product and supply shortages to reduce disruption in availability.
  • Promoted new products and price changes by creating and updating signage.
  • Managed multiple tasks in high-volume environment.
  • Processed sales transactions using POS system.

Elementary/Middle School Tutor

Self
09.2016 - Current
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Developed student confidence through positive reinforcement strategies.
  • Taught students remotely using online video chat platform and other delivery channels.
  • Created tailored lesson plans and study guides to teach and assist students in area of study.
  • Used flashcards and other techniques to test and improve memory through practiced information retrieval.

Key Holder/Sales Associate

Alpaka
10.2021 - 11.2022
  • Counted out cash drawers and balanced totals.
  • Completed store opening and closing procedures.
  • Processed cash, credit, debit, and check payments.
  • Kept store clean and organized to provide shoppers with pleasant experience.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Trained and mentored new employees.
  • Opened inventory boxes and restocked shelves.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Mentored new sales associates to contribute to store's positive culture.
  • Researched issues to obtain appropriate answers to customer inquiries.

Education

Ontario College Diploma - Paralegal Studies

La Cité Collégiale
Ottawa, ON

High School Diploma -

École Secondaire Publique De La Salle
Ottawa, ON
06.2022

Skills

  • Counter Restocking
  • Patron Engagement
  • Credit Card Transaction Processing
  • Sales Expertise
  • Washing and Storing Dishes
  • Cleaning and Organization
  • Front Counter Work
  • POS Inventory System Operation
  • Product Knowledge
  • Safety and Sanitation Standards
  • Customer Needs Assessments
  • Guest Satisfaction
  • Safe Food Handling
  • Guest Experience Management
  • Menu Offering Knowledge
  • Team Player
  • Excellent Work Ethic
  • Inventory Monitoring
  • Effective Communication
  • Upselling Strategy
  • Accuracy and Efficiency
  • Complaint Handling
  • Promotional Materials
  • Customer Engagement
  • Server and Staff Support

Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

Supervisor/Cafe Attendant

My Bistro
07.2022 - Current

Key Holder/Sales Associate

Alpaka
10.2021 - 11.2022

Elementary/Middle School Tutor

Self
09.2016 - Current

Ontario College Diploma - Paralegal Studies

La Cité Collégiale

High School Diploma -

École Secondaire Publique De La Salle

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Nakya Salakor