BHAVANA MALIK

• Worked with client Product Owner (PO) and other stakeholders to elicit, analyze, document, and manage business and software requirements
• Led requirements elicitation sessions such as Product Backlog Grooming meetings, Application Design (JAD) sessions, Requirements Workshops, and Design Meetings.
• Conducted ‘Persona Analysis' and user story writing workshops with client stakeholders
• Track( APIs) Performance metrics and work to improve the stability, scalability, and availability of the (APIs)
• Used tools such as Microsoft Visio, and Lucid chart to create business processes
• Worked with client's customer to build new business processes as part of business process re-engineering initiatives
• Built BPMN 2.0-based workflows using workflow engines such as Lucid chart.
• Translated high-level business requirements into functional, non-functional, business rules, interface, and design (graphical user interface) requirements.
• Identified features, epics, and user stories from the ‘Future State' business processes and write detailed acceptance test criteria using Gherkin Syntax.
• Created and managed project artifacts such as vision documents, business process narratives, user stories, data dictionaries, business rules repositories, interface control documents, wireframes, and Impact Analysis Document
• Worked closely with UI/UX developers to develop low/high fidelity wireframes, using tools such as Figma and Lucid chart
• Facilitated and managed pre-planning, product backlog grooming, planning, daily scrums, sprint reviews, sprint demos, sprint retrospective meetings, and enterprise-wide release planning events such as Program Increment Planning meetings.

• Participated in Product Backlog Grooming sessions with Product Owner, Subject Matter Experts (SMEs) and other extended business stakeholders in defining the business needs of the stakeholders
• Created Acceptance Criteria (Gherkin Syntax) and wireframes as part of user stories
• Assisted the Product Owner in splitting large user stories (Features, Epics) into smaller user stories
• Created ‘As-Is’ (Current State) and ‘To-Be’ (Future State) business process flows (Standard notations and BPMN 2.0) as part of the Gap Analysis exercise
• Helped SMEs to identify the pain points in the processes
• Created various technical artifacts such as business process diagrams/narratives
• Wrote Functional Requirements Document (FRD), Data Dictionary, and Business Rules Document, and designed Wireframes.
• Wrote Structured Query Language (SQL) queries as part of requirements analysis effort
• Collated data from different sources and created various reports to provide updates to management
• Assisted Project Manager in creating project estimates, work assignments, and other aspects of assigned projects such as reports, presentations etc
• Stories
• Modelling system context diagram, various UML diagrams (Use Case, Activity, and state chart diagrams)
• Coordinated, facilitated and participated in agile ceremonies such as product backlog grooming, sprint planning, daily stand-up, sprint review and retrospective meetings
• Elicited, analyzed, documented, and managed business/system requirements across various business domains using industry-standard tools, techniques, and standards.

• Facilitated discussions with business and technical stakeholders to gather business requirements.

• Documented gathered requirements, use cases, and user stories, improving project clarity.

• Led cross-functional teams in end-to-end Microsoft Navision ERP and Salesforce Sales Cloud

• implementation, ensuring successful project delivery.

• Demonstrated advanced analytical skills with the ability to analyze SAP Crystal reports meticulously.

• Orchestrated the creation of operational PDF reports using SAS, implementing advanced data manipulation techniques to ensure precision and relevance in reporting.

• Spearheaded the optimization of ETL workflows, slashing processing time by 15% and enhancing data accuracy, resulting in improved operational efficiency.

• Collaborated closely with stakeholders, conducting in-depth meetings to extract and refine business requirements, subsequently translating them into comprehensive technical specifications.

• Engineered interactive dashboards and reports in MicroStrategy, facilitating data-driven decision-making and empowering stakeholders with actionable insights.

• Responded to ad-hoc reporting requests with agility, delivering bespoke solutions that met stakeholders' immediate needs while aligning with overarching business objectives.

• Actively participated in cross-functional collaboration, identifying and capitalizing on process enhancement and innovation opportunities.

• Provided expert guidance and support to stakeholders and colleagues on SAS, SQL, and MicroStrategy, fostering a culture of continuous learning and skill development within the team.