Nakul Suresh

• Supervised daily shift operations to ensure efficient facility management.

• Oversaw cash handling and financial transactions, including end-of-day reconciliation.

• Addressed client and staff inquiries, resolving issues and providing guidance on facility operations, leading to a 90% reduction in client complaints within 6 months.

• Ensured compliance with safety, cleanliness, and health standards, training staff on best practices and

emergency procedures.

• Managed inventory and procurement, ensuring cost-effectiveness and availability of necessary

supplies.

• Processed customer transactions accurately and efficiently, maintaining confidentiality and integrity.

• Handled customer inquiries and resolved complaints, showcasing strong problem-solving abilities.

• Maintained up-to-date knowledge of products and services to provide informed assistance.

• Participated in team meetings and training sessions to continuously improve service quality.

• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Manages staff's expenses
• File documents in physical and digital records
• Taking care of social media profiles
• Scanned, filed and transmitted various documents and adhered to digital filing procedures.
• Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.