A motivated individual who possesses +3 years of experience in Human Resource domain. Offering a remarkable experience in Human Resources and a firm grasp on the technical field aiming to leverage business and recruiting knowledge.
Overview
6
6
years of professional experience
Work History
Recruitment Coordinator
ETeam Inc (For Manulife)
06.2025 - Current
Provide administrative support to Talent Acquisition Team by managing Recruitment Coordination activities such as, adjudication of background checks, facilitate onboarding and orientation
Format job descriptions for internal/external and niche site postings
Initiate and complete pre-employment screening process, tracking, follow-up, and costs
Initiate and manage background checks by coordinating with candidates and background check vendor
Align with other functional HR departments to ensure an effective flow of information and a consistent approach
Assist with recruitment operations related special projects as assigned
Help our extended HR operations team as needed
Technical Support Representative
Cogeco Connexion
01.2023 - 04.2023
Provided support, optimized systems, and troubleshooted. Communicated effectively with stakeholders, offering corrective actions based on analysis.
Configured telephone extensions, services, and activate equipments. Assisted in account managers, Customer Service and Sales Management.
Provided first level technical support for all Cogeco products (e.g. Cable TV, Internet, VOIP, etc.)
Identified emerging technological trends and provided recommendations for technical strategy and direction to management.
Adhered to PIPEDA requirements and policies on confidentiality and security of customer data.
Provided help Desk services including both common network troubleshooting and administration and basic enterprise application support. Assisted Customers navigate issues across hardware, firmware, and software.
Investigated client-side related hardware and software issues, installation, configuration, upgrades, maintenance, and diagnostics.
Communicate with customers regarding technical issues, Troubleshot and worked towards improving design efficiency and achieving highest possible quality metrics.
Achievements/Tasks
Human Resource Coordinator
ASEA Brown Boveri (US-ABB)
08.2019 - 04.2022
Introduced employees to a new and enhanced HR Culture and smooth onboarding process using Workday and Feith.
Managing the entire recruitment and onboarding process using various ATS.
Conducted background checks using Accurate, initiated visa processes, provided tax assistance, and updated compensation details. Ensured compliance with regulatory requirements and adhered to SLA's for efficient service delivery.
Managing bulk hire for all divisions (Electrification and Products/Motion/Robotics/ Power grids) and entities (Baldor and Thomas & Betts).
Handling any employment-related inquiries and maintaining employee data and personnel files in SAP and Master data.
Updated and managed leave policy details to include FLMA, STD & LTD programs leading to an overview and reduction of abuse of the FMLA and STD leaves.
Maintained positive employee relations while helping them access tools, sharing benefits information, and collecting background verification documents.
Oversaw direct and indirect staffing needs with a focus on KPIs and strategic planning. Achieved budgeted labor costs, maintained efficiency standards, and ensured compliance with regulations and SLAs.
Working with Onboarding (RedCarpet) tool managers to revise and update the Employee Handbook to reflect current practices, policies, and procedures.
Instituted regular meetings with stakeholders to review current processes, progress, and federal regulations.
Achievements/Tasks
Education
GED -
Seneca College
12.2023
GED -
Seneca College
12.2022
Bachelor's - Journalism
Mount Carmel College
04.2017
Skills
HR Systems: Human Resources Information System, SAP, Workday, ADP, BambooHR