NAKITA FORTUIN
Calgary,Alberta
A journey of 1000 miles, begins with a single step.
Lao Tzu
Summary
Global-minded and results-driven communications professional with a proven track record of success across four countries, showcasing a deep understanding of diverse cultures and effective cross-cultural communication strategies. Resilient and highly adaptable, known for thriving in dynamic environments and managing complex projects with finesse. A self-starter with a natural drive for excellence, consistently exceeding expectations and delivering outstanding results. Possesses exceptional written and verbal communication skills, combined with a keen interpersonal acumen, facilitating strong relationships and collaboration. Ready to thrive in new role, driving impactful outcomes and fostering new connections.
Overview
8
8
years of professional experience
Work History
Claims and Communications Specialist
Accomsure
Calgary, Alberta
05.2023 - Current
- Collaborated with management to promote, plan and organize communication materials.
- Created social media marketing strategies and oversaw management of social accounts.
- Wrote social media content to increase engagement.
- Engaged with and responded to online audience through relevant comments.
- Developed and implemented strategic social media marketing plans
- Tracked and analyzed social media and online marketing initiatives.
- Employed storytelling for digital content and developed unique campaigns to promote brand engagement.
- Spearheaded creation of blogs and social media content.
- Developed business write-us and reports for management tem
- Involved in hiring process
- Reviewed and edited legal documentation
Onboarding Coordinator
TinyEYE Therapy Services
Saskatoon, SK
08.2021 - 12.2023
- streamlined and oversaw the onboarding process for new hires into the company
- Welcomed talent with prepared onboarding kits and an introduction to their virtual office.
- Introduced new hires to their team members and provided them with manuals, guidelines, and passwords, as needed.
- Ensured all individuals had the necessary technical assistance to set up their hardware and software.
- Maintained applicant profiles and information in applicant tracking system.
- Oversaw necessary onboarding activities, addressing questions to speed up process.
- Assessed new hires for compliance with company, state and federal requirements.
- Prepared or maintained employment records using human resources management system software.
English Second Language Teacher
ILA Vietnam
01.2018 - 01.2021
- Initiated new learning methods to achieve total student comprehension and curb learning time.
- Tested, evaluated and counseled students regarding academic performance and goals.
- Taught grammar, writing, listening and reading in beginner and intermediate proficiency levels.
- Implemented technology across curriculum to improve student performance.
- Maintained electronic daily attendance and academic progress records.
- Customized small group and individual classroom activities based on differentiated learning needs.
- Built relationships with students of diverse cultural, social and economic backgrounds.
- Created interesting and age-appropriate reading lists to expand English vocabulary and comprehension skills.
Subeditor
Lowveld Media
South Africa
06.2016 - 06.2018
- Provided editing, fact-checking and proofreading for various articles.
- Worked closely with graphic, photo and video teams to plan and produce compelling content.
- Managed multiple writing and editing assignments in dynamic environment within stated timelines.
- Determined clearest and most logical way to present information and instructions for greatest reader comprehension.
- Confirmed documents conform to client-specific style, tone and document layout standards.
- Recommended enhancements to articles for optimum readership.0.2
Education
Social Media Marketing
07.2023
Certified DIEB Specialist
02.2023
Certified Human Resources Generalist
01.2023
2023
Customer Service Excellece
11.2022
Some College (No Degree) - Human Resources Certificate
08.2022
Bachelor of Arts - Media, Communications and Culture
01.2016
Skills
- Coaching and Training
- Emotional Intelligence
- Interpersonal Skills
- Proofreading
- Social Media Management
- Detail-Oriented
- Customer Service
- Exceptional Verbal and Written Communication
- Microsoft Office
- Team Building
- Leadership
- Administration
- Marketing
- Content Creation
- Applicant tracking and pre-screening
Affiliations
Student Member of CPHR Alberta
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Claims and Communications Specialist - Accomsure
05.2023 - Current
Onboarding Coordinator - TinyEYE Therapy Services
08.2021 - 12.2023
English Second Language Teacher - ILA Vietnam
01.2018 - 01.2021
Subeditor - Lowveld Media
06.2016 - 06.2018
HubSpot Academy - , Social Media Marketing
Academy To Innovate HR (AIHR) - , Certified DIEB Specialist
Academy to Innovate HR (AIHR) - , Certified Human Resources Generalist
Academy To Innovate HR (AIHR) - ,
Bow Valley College - , Customer Service Excellece
Bow Valley College - Some College (No Degree), Human Resources Certificate
Nelson Mandela University - Bachelor of Arts, Media, Communications and Culture
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