NAKATO JOWERIA
Niagara Falls,ON
Summary
Detail-oriented Barista excels in fast-paced coffee shop. Skilled at making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment. Extensive knowledge of coffee brewing procedures and customer service.
Overview
10
10
years of professional experience
Work History
Senior Barista
Feathers cafe
Dubai , UAE
04.2022 - 10.2023
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
- Trained new and junior staff members on coffee-making techniques, including grinding, steaming and latte art.
Barista
Starbucks
Dubai , UAE
10.2018 - 03.2022
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
Barista
Dunkin
Dubai , UAE
11.2013 - 09.2018
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
Education
A-Levels -
ST Denis Senior Secondary School
Kampala, Uganda02.2010
Skills
- Latte art techniques
- Food safety and hygiene
- Counter sales
- Coffee presentation techniques
- Counter displays
- Coffee brews and roasts
- New staff training
- Coffee brewing
- Tamping
- Point of sale knowledge
- Up-selling
- Grinder calibration
- Latte art
- Menu memorisation
- Strong communication
Timeline
Senior Barista
Feathers cafe
04.2022 - 10.2023
Barista
Starbucks
10.2018 - 03.2022
Barista
Dunkin
11.2013 - 09.2018
A-Levels -
ST Denis Senior Secondary School
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