NAJVA BIDAD
Toronto,ON
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
8
8
years of professional experience
Work History
Senior Sales Specialist
Lowes
06.2021 - 04.2024
- Organized sales floor to keep products and displays presentable and in sellable condition. Produced sales documents, finalized deals and filed records.
- Increased profitability and revenue by generating 249% in sales.
- Prepared accurate quotations,cost of raw materials, labor, and other production costs for final quote calculations based on customer requirements and company policies.
- Proficiently managed casher duties,ensuring smooth transaction and exceptional customer service
- Verified product availability, delivery times, and shipping costs prior to submitting quotes.
Interior Designer
Reno Arch
Toronto, ON
01.2019 - 01.2021
- Prepared plans, elevations, sections, details and schedules to accurately represent the design intent of the project.
- Assisted in preparing cost estimates by creating material take-offs from CAD drawings.
- Mentored new sales team members on company standards, customer service techniques and effective sales strategies.
- Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
Stylist-Seasonal sale associate
Banana Republic
Toronto, ON
01.2017 - 01.2018
- Good communicator with the ability to utilize technology effectively and engage with customers and team
- Able to handle customer interactions and potential issues/concerns courteously and professionally
- Use basic information-gathering skills to solve problems
Sales associate
Gap
Vancouver, BC
01.2016 - 01.2017
- Able to handle customer interactions and potential issues/concerns courteously and professionally
- Responsible for customer service and sales
Crew Member
Macdonald
Vancouver, BC
01.2016
- Responsible for customer service and sales and cashier
- Assembling orders and packaging take-out and delivery
- Preparing food and drinks and managing delivery
Skills
- Team Collaboration & excellent customer service and organizational skills
- Able to work responsible, reliable and friendly with other
- Detail oriented, Fast learner and problem solver
- Able to handle a multitude detail at once, under pressure and deadline
- Diligent with following compliance routines in carrying out tasks and transactions
- Prospecting skills &Sales strategy development
- Excellent knowledge and skills of Microsoft Office and internet
- Complaint resolution
Timeline
Senior Sales Specialist
Lowes
06.2021 - 04.2024
Interior Designer
Reno Arch
01.2019 - 01.2021
Stylist-Seasonal sale associate
Banana Republic
01.2017 - 01.2018
Sales associate
Gap
01.2016 - 01.2017
Crew Member
Macdonald
01.2016
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