Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Najoua Samrani

Montreal,QC

Summary

Motivated Junior Engineer with 2-year experience positively impacting projects through attention to detail and skilled designs. An achievement-oriented professional dedicated to personal development, I possess expertise in policy and procedure development, technology implementation, and staff supervision. My commitment to ongoing growth is reflected in my rapid integration into new projects, where I contribute effectively to meet project goals. I quickly adapt to novel skills, production realities, and techniques, prioritizing the delivery of innovative products and solutions while upholding standards of safety and sustainability.

Overview

9
9
years of professional experience

Work History

Junior Structural Engineer

BCA Consultants
Montreal, QC
06.2022 - Current
  • Conducted structural analysis and provided technical documentation for various projects.
  • Collaborated within teams to ensure projects meet technical requirements and deadlines.
  • Performed preliminary studies to determine project feasibility.
  • Monitored projects, and ensured compliance with expectations.
  • Wrote and filed necessary documents to assist team leaders with efficient organization.

Assistant Manager

Tilley Endurable
Montreal, QC
01.2017 - 08.2018
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Monitored activity, analyzed reports, and performance indicators.
  • Delegated work to staff, setting priorities and goals.
  • Maintained social dialogue and a positive working atmosphere within the company.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.

Dispute and Fraud Analyst

CIBC
Montreal, QC
06.2016 - 06.2017
  • Assisted customers in resolving disputes through effective communication and negotiation techniques.
  • Maintained accurate records of dispute resolution outcomes and documented findings from investigations.
  • Utilized various software programs to track trends in fraudulent behavior.
  • Analyzed and reviewed confidential and highly sensitive investigative material concerning various parties.
  • Input information regarding fraud investigations into detailed reports for submission to clients.

Banking Customer Service Representative

BMO
Montreal, QC
06.2015 - 06.2017
  • Assisted customers with deposits, withdrawals, transfers, and other banking transactions.
  • Resolved customer complaints or escalated them to the appropriate personnel as needed.
  • Explained banking procedures and regulations to customers accurately.
  • Identified opportunities for cross-selling additional products and services.
  • Surpassed sales goals through implementation of successful marketing strategies.

Education

Bachelor of Science - Civil Engineering Option Infrastructure

Concordia University
Montreal, QC
05-2023

Skills

  • Analysis and resolution of technical problems
  • Proficiency in multiple software
  • Time and resource management
  • Project planning and monitoring
  • Coordination of interdisciplinary teams
  • Adherence to deadlines and budgets
  • Writing technical reports
  • Capability to analyze complex problems and propose innovative solutions
  • Effective teamwork and collaboration
  • Capacity to work under pressure and adapt to changing situations

Languages

English
Native/ Bilingual
French
Native/ Bilingual
Arabic
Native/ Bilingual

Affiliations

  • Meditation
  • Reading
  • Traveling
  • Hiking

Timeline

Junior Structural Engineer

BCA Consultants
06.2022 - Current

Assistant Manager

Tilley Endurable
01.2017 - 08.2018

Dispute and Fraud Analyst

CIBC
06.2016 - 06.2017

Banking Customer Service Representative

BMO
06.2015 - 06.2017

Bachelor of Science - Civil Engineering Option Infrastructure

Concordia University
Najoua Samrani