Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Najmeen Kaur

Welland

Summary

I used to be a team member at Tim Horton's but was promoted to a supervisor after being recognized for my enthusiasm and determination at work . Recognized for elevating customer satisfaction and streamlining operations. Proficient in Microsoft Office, I excel in staff management and problem-solving, fostering a collaborative environment that drives success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Supervisor

Tim Hortons
04.2024 - Current


  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Team Member

University of Toronto , Mississauga
09.2023 - 04.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Diploma in Computer Programming - Computer Programming

Niagara College
Toronto, ON
12-2023

Skills

  • Training and mentoring
  • Good Communication skills
  • Staff management
  • Customer service

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • Food Handling Certificate


Timeline

Supervisor

Tim Hortons
04.2024 - Current

Team Member

University of Toronto , Mississauga
09.2023 - 04.2024

Diploma in Computer Programming - Computer Programming

Niagara College

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Najmeen Kaur