Najma Hossain
Montreal,Canada
Summary
Hardworking allows one to develop abilities in administration and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Seaforth Oral Surgery
11.2021 - 12.2024
- Maintained an organized reception area, creating a welcoming environment for patients upon arrival.
- Scheduled appointments and conducted follow-up calls post surgery.
- Responded to emails and other correspondence.
- Handled cash transactions and maintained payment records.
- Communicated with insurance companies to verify patient coverages.
- Managed multiple tasks and met time-sensitive deadlines.
- Collaborated with hospitals to schedule patients procedures and provided the necessary medical forms.
- Resolved customer problems and complaints.
Medical Secretary
Clinique Parc-X
06.2021 - 11.2021
- Greeted visitors and initiated triage processes for patients.
- Scheduled and confirmed patient appointments in respective doctors' calendars.
- Answered telephone calls to offer information and directed calls to staff.
- Contacted hospitals to receive patients medical tests and histories
- Laboratory results were uploaded to respective files.
- Organized paperwork for office and patient needs.
- Reviewed, screened, and distributed daily mail correspondence to appropriate personnel.
- Managed office by maintaining files and collecting payments.
Education
ACS Diploma - Integrated ATPL
College De Pilotage Saint-Hubert
Saint-Hubert, QC09-2026
DEC - Psychology
Dawson College
12.2020
Skills
- Office administration
- Communication skills
- Organization and Time Management
- Detail-Oriented
- Problem Solving skills
- Team building
- Word
- Powerpoint
- Excel
Languages
- English
- French
- Bengali
- Hindi
- Urdu
Relevant Experiences
Youth on the Rise Participant, YES Employment + Entrepreneurship Montreal, QC
April 2021- Sept. 2021
- 2-month training in employability skills program
- Topics of training include but are not limited to French revision, time management, conflict management, financial literacy, and digital literacy
Timeline
Administrative Assistant
Seaforth Oral Surgery
11.2021 - 12.2024
Medical Secretary
Clinique Parc-X
06.2021 - 11.2021
DEC - Psychology
Dawson College
ACS Diploma - Integrated ATPL
College De Pilotage Saint-Hubert
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