Najma Ahmed
Edmonton,Canada
Summary
Experienced Crew Trainer with 2 years of experience. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.
Overview
5
5
years of professional experience
Work History
Crew Trainer
McDonald's
Edmonton, AB
01.2023 - 01.2026
- Train new employees on service procedures and daily operations
- Guide new hires during their first shifts
- Support managers during busy periods and resolve customer issues
- Help improve teamwork and communication
- Trained new team members on food safety and customer service standards.
Administrative Support
African Village Restaurant
Edmonton, AB
01.2021 - 01.2022
- Assist with hiring tasks including job postings and interview coordination
- Organize employee records and staff schedules
- Support onboarding of new employees
- Answer staff questions and assist daily operations
Education
Human Resources Management
MacEwan University, School of Business
Edmonton, AB01.2026
Skills
- Languages: English, Somali, Arabic
- Technical: Microsoft Excel, Microsoft Word
- Strengths: Communication, training, teamwork, problem solving
- Customer service
- Employee training
- Cash handling
- Staff education and training
Accomplishments
- MacEwan University Bursary Recipient
Recognized for academic effort while completing a Human Resources diploma
Languages
English
Timeline
Crew Trainer
McDonald's
01.2023 - 01.2026
Administrative Support
African Village Restaurant
01.2021 - 01.2022
Human Resources Management
MacEwan University, School of Business