Summary
Work History
Education
Skills
Certifications
Activities
Timeline
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Najma Ahmed

Toronto,ON

Summary

A motivated individual dedicated to delivering outstanding customer/guest service. I aim to make a positive impact in retail settings by leveraging interpersonal skills and sales proficiency. I thrive on the opportunity to anticipate and address customer concerns proactively, turning potential challenges into opportunities to showcase dedication to service excellence. Enthusiastic about bringing a result-driven mindset and energy to support both team and company achievements.

Work History

FOOD SUPERVISOR

CANADA'S WONDERLAND
  • Skilled in operating cash registers, and proficiently managing cash, credit, and debit transactions.
  • Provided staff training, food preparation techniques, and equipment operation guidance to all restaurant associates.
  • Effectively managed staff, addressing concerns and resolving conflicts in a constructive and positive manner, ensuring a cohesive and collaborative work atmosphere.

FOOD ASSOCIATE

CHICK FIL A
  • Recognized for fostering a warm and inviting ambiance at Chick-fil-A, I consistently delivered exceptional customer service by offering friendly assistance and efficiently managing cash, debit machines, and various operational duties.
  • Showcasing achievements in upselling strategies.

Education

Bachelors in Science - Biomedical Science

York University
Toronto, Ontario
06.2026

Skills

  • Proficient in Microsoft Office Suite, particularly skilled in leveraging Word and Excel for diverse tasks with ease and familiarity
  • Web Development: Proficient in creating and maintaining websites, utilizing HTML, CSS, and JavaScript to design responsive and user-friendly interfaces
  • Proficient in synthesizing complex data to create clear, structured reports and conducting in-depth analysis to drive informed decision-making
  • Communication: Capable of clearly and concisely articulating complex ideas in written documents and verbal interactions, fostering effective collaboration
  • Flexibility: highly flexible and can adapt to changing priorities, roles, and responsibilities I am comfortable with ambiguity and can adjust my approach based on changing circumstances to ensure successful outcomes

Certifications

  • Standard First Aid & CPR/AED level C
  • Principles of Healthy Child Development - High Five

Activities

Marketing Agency Creation 

  • Founded and built a dynamic marketing agency specializing in cutting-edge digital strategies and client-focused campaigns. Led a skilled team in delivering comprehensive solutions tailored to a wide range of business requirements, increasing brand awareness, engagement, and measurable growth for clients in a variety of industries.

Timeline

FOOD SUPERVISOR

CANADA'S WONDERLAND

FOOD ASSOCIATE

CHICK FIL A

Bachelors in Science - Biomedical Science

York University

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