Experienced and results-driven Human Resources professional with a strong background in personnel management, employee development, and strategic HR initiatives. Passionate about supporting organizational success through effective people management, continuous improvement, and aligning HR practices with business goals
Overview
5
5
years of professional experience
Work History
Human Resources Administrator
Go Auto
09.2023 - Current
Drafted and customized offer letters and employment agreements in collaboration with hiring managers to ensure clarity and compliance with company policies and legal requirements.
Coordinated the timely execution and distribution of offer letters and employment contracts, ensuring all parties received necessary documentation for smooth onboarding.
Created and updated employee pay plans and compensation packages, collaborating with management to reflect changes in roles, performance, and market standards.
Managed employment background check processes, including initiating checks, monitoring results, and escalating convictions or issues of concern to appropriate stakeholders for resolution.
Oversaw new employee onboarding via the UKG HRIS system, ensuring accurate data entry and seamless integration into organizational processes.
Verified that new hires possessed all role-specific licenses and certifications required to maintain compliance with jurisdictional regulatory bodies.
Maintained and updated candidate information within the iCIMS applicant tracking system (ATS), supporting the talent acquisition team’s recruitment and hiring efforts.
Conducted proactive follow-ups with new employees to confirm completion of all onboarding requirements and address any outstanding issues.
Escalated HR, recruitment, payroll, and benefits-related concerns to relevant departments promptly, facilitating swift resolution and minimizing workflow disruptions.
Assisted in developing and maintaining reports to track sales training sessions and new staff orientation attendance, helping monitor program engagement and compliance.
Created mitigation reports for the corporate lawyer to support risk assessment and issue resolution, contributing to the company’s legal risk management.
Dental Receptionist
Castledowns Dental Centre
10.2020 - Current
Greet and assist patients as they arrive; ensure a lasting positive impression.
Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps Effectively manage recall system and accurately maintain patient database.
Managing patient calls and inquiries about appointments, confirmations, amendments and cancellations Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts.
Care to ensure patient confidentiality.
Style Advisor
Aritzia
07.2022 - 09.2023
Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.
Coordinate with store personnel to ensure product availability, pricing accuracy, and customer satisfaction.
Take the clients' unique needs into account and then create style plans that meet those needs.
Responding promptly and effectively to customers' complaints and requests.
Human Resource Intern
Concordia University of Edmonton
04.2021 - 01.2022
Human resource document management, including filing of payroll documents after each pay day Updated Human Resources documents with new or changing information.
Assisted with screening applicant resumes according to position and recruitment requirements Coordinated competition files.
Assisted with coordinating new hire documents.
Assisted with coordinating employment contract process.
Assisted with employee events.
Assisted with human resource projects and other activities as assigned.
Adhered to strict confidentiality of human resource information and data.
Education
Bachelor of Management - Human Resource Management
Concordia University of Edmonton
Edmonton, AB
08.2022
High School Diploma - undefined
M. E. LaZerte High School
Edmonton, AB
06.2018
Skills
Time management
Strong Proficiency in Microsoft Office
Excellent presentation skills
Communication
Technical writing
Customer service
Judgment and decision making
Detail Oriented
Languages
English
Arabic
Timeline
Human Resources Administrator
Go Auto
09.2023 - Current
Style Advisor
Aritzia
07.2022 - 09.2023
Human Resource Intern
Concordia University of Edmonton
04.2021 - 01.2022
Dental Receptionist
Castledowns Dental Centre
10.2020 - Current
High School Diploma - undefined
M. E. LaZerte High School
Bachelor of Management - Human Resource Management