NAJIB RAHMAN Nasimi
2484 Dunwin Dr Mississauga,ON
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Customer Services
Memphis BBQ 8074 islington Ave
Woodbridge, ON L4L1W5
10.2023 - 01.2024
- Followed up with customers after transactions to ensure satisfaction levels were met.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Provided excellent customer service by helping customers locate items they were looking for.
Supervisor
Feroz Rabi Amiryar Construction Logistic, Supply and services Company
Kabul, Afghanistan
06.2014 - 10.2021
- Worked with Client via email, phone and in-person to collect information to complete designs
- Maintained positive working relationship with fellow staff and management.
- Performed data entry into various databases used by the organization's management team.
Education
Diploma in Computer Science -
Maiwand University
Kabul, Afghanistan 01-2017
Diploma And Certificate in Advance English Language -
Azrakhsh Computer&English Language Academic Center
Kabul,Afghanistan07-2011
High School Diploma -
Mirza Abdul Qader Bedil
Kabul,Afghanistan 02-2011
Skills
- Project Management
- Client Presentation Delivery
- Multi-Tasking Abilities
- Vendor Relationship
- Client satisfaction
- Team Work Skills
- Customer Relationship Management (CRM)
- Records Management
- Account Authorizations
- One Call Resolution
- Customer Service
Timeline
Supervisor
Feroz Rabi Amiryar Construction Logistic, Supply and services Company
06.2014 - 10.2021
Customer Services
Memphis BBQ 8074 islington Ave
10.2023 - 01.2024
Diploma in Computer Science -
Maiwand University
Diploma And Certificate in Advance English Language -
Azrakhsh Computer&English Language Academic Center
High School Diploma -
Mirza Abdul Qader Bedil
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