NAJIA TASNIM ANIKA
Toronto,ON
Summary
Seasoned collaborator, offering 10 years of industry success experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Always interested in learning new stuff and believe in making continuous improvement.
Overview
12
12
years of professional experience
Work History
Business Analyst
GS1 Canada
03.2022 - Current
- Liaise between Business/Product team and Development team to accurately elicit, analyze, prioritize, verify and validate functional and non functional requirements
- Work collaboratively with internal and external stakeholders to identify business needs, project scope, plan business analysis approach, requirement management and governance method
- Conduct requirements elicitation activities including requirement gathering workshops
- Perform gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Engage with UX designers to prepare Wireframes and Mockups
- Work closely with development team in an Agile SCRUM and Waterfall framework to capture and refinement requirements, work towards achieving of requirement readiness through Azure DevOps
- Define document requirements into Use Cases, create WBS, Requirements Traceability Matrices, Test Plans, End users/System Manual, Training materials, Business Rule Specs, User Migration Plan and other Project Artifacts with Microsoft 365, ChatGPT, Miro etc.
- Analyze customer data to anticipate customer needs, identify trends and usability of the application through product analysis app, Pendo.io and Power BI
- Managed Changed Requests and application issues by ticketing tool jira
- Created data models to support decision-making processes.
- Identified potential risks to develop mitigation plans and minimize impact on project timelines.
Research Assistant
Ontario Tech University
01.2021 - 08.2021
- Proposed a Framework for organizations to espouse Zero-Trust based authentication mechanism for remote workers
Business Analyst
Leads Corporation Ltd.
12.2017 - 07.2019
- Coordinated between internal resources, external customers for the flawless implementation and execution of the Core Banking Solution by also leading a team of 6
- Elicited Requirements from Stakeholders along with Walk throughs and sign-offs of requirements package
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams in an Agile SCRUM environment
- Developed, Reviewed and Executed UAT and Sanity Test Plans to ensure requirements are met
- Developed a detailed Project Plan to monitor and track progress by Microsoft Team Foundation
- Reviewed defects and worked with clients/customers to determine the priority of issue fixation and manual work around
- Created Business & System work flows by Microsoft Visio together with conducting Project presentations by PowerPoint and Prezi
- Performed Documentation of Functional and Non-Functional Requirements by UML Diagrams, including preparing Video Tutorials by Camtasia Studio8
Business Support Analyst
FPT Information System
10.2015 - 11.2017
- Closely worked with Business Solution Team to identify requirements of customers for implementing the SAP based Income Tax Automation system
- Created, Reviewed and Executed Test Plans and Test Cases to ensure requirements are met
- Designed System Diagram with Development Team and implement according to Business Process
- Prepared Training Plan and User Manual by Microsoft Office products together preparing Video Tutorial by Camtasia Studio8
- Provided hands-on Training and End User Support to countrywide all Tax zone offices including related software installation
- Contributed in the practice of Project Management Process and following Agile SCRUM methodology for system implementation
- Managed Changed Requests and application issues by ticketing tool jira
Senior Associate - Business Analysis
APS Group
01.2015 - 09.2015
- Analyzed AS IS and TO BE Business Process Analysis (Textile Business) to implement an ERP solution
- Implemented and managed the Merchandising/Sales and HR Module of the ERP Solution
- Performed Gap Analysis between ERP system and other existing software applications
- Elicited Requirement from Business Experts and other relevant stakeholders
- Carried Out User Acceptance Test and the End User Training
- Conducted Process Re-engineering and Prepared Project Documentation
- Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
IT Specialist (Associate)
Viyellatex Group
04.2013 - 11.2014
- Managed and Analyzed the in-house projects built on SAP and other platforms to ensure their proper utilization
- Analyzed GAP between new System and Existing processes
- Gathered requirements from business experts, communicating between End Users and SAP Functional experts for the development of new applications
- Contributed in the Project Management Process through Requirement Gathering, Preparing Project Charter, Creating WBS, Executing Project Scope Schedule, Test Plans and Implemented Project Management tool qdPM 8.2 for Monitoring and Tracking project progress and workflow
Education
Extended Studies Program - Product Management
University of California San Diego
Remote (San Diego, CA, USA)04-2025
Master's of Engineering - IT Security
Ontario Tech University
Oshawa, ON, Canada08.2021
Bachelor of Science - Computer Science and Engineering
Ahsanullah University of Science And Technology
Bangladesh07.2013
Skills
- Requirement Elicitation & Analysis
- Problem-Solving ability
- Experienced on eCommerce Industry, Banking Solution, Tax and Textile Business
- Business process improvement
- Workflow Analysis
- Strategic Planning
- Quality Assurance
- Stakeholder Management
- Data Mapping
- Product Development
- Release planning
- SWOT Analysis
- Basic Accounting
- Basic SQL
- Accomplished PMP and CBAP exam preparation course
Languages
English
Bangla
Hindi
Interests
- Watching News and Talk Shows
- Meditation
Timeline
Business Analyst
GS1 Canada
03.2022 - Current
Research Assistant
Ontario Tech University
01.2021 - 08.2021
Business Analyst
Leads Corporation Ltd.
12.2017 - 07.2019
Business Support Analyst
FPT Information System
10.2015 - 11.2017
Senior Associate - Business Analysis
APS Group
01.2015 - 09.2015
IT Specialist (Associate)
Viyellatex Group
04.2013 - 11.2014
Extended Studies Program - Product Management
University of California San Diego
Master's of Engineering - IT Security
Ontario Tech University
Bachelor of Science - Computer Science and Engineering
Ahsanullah University of Science And Technology
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