Summary
Overview
Work History
Education
Skills
References
Timeline
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Najaty Ayoub

Waterloo,ON

Summary

Versatile Bartender with many years of hands-on experience using correct techniques and liquid measurements to expertly prepare alcoholic drinks. Creative and artistic team player with updated knowledge of menu items. Dedicated to providing positive customer experience to build loyal customer base.

Overview

6
6
years of professional experience

Work History

Bartender

Rare Nightclub
Waterloo, ON
09.2024 - 01.2025
  • Prepared and served cocktails and beverages to over 300 patrons on peak nights, ensuring fast and high-quality service.
  • Maintained a clean and organized bar area, restocked inventory, and followed all health and safety protocols.
  • Delivered exceptional customer service, fostering regular clientele, and contributing to positive nightlife experiences.
  • Collaborated with security and floor staff to ensure guest safety, and a smooth flow of service throughout the night.

Server

EAST SIDE MARIOS
Waterloo, ON
05.2022 - 10.2022
  • Providing excellent customer experience to over 20 to 25 customers on a daily basis.
  • I covered a massive section on every shift, providing service to over 20 individuals at a table.
  • Handled cash transactions and processed payments with attention to detail.

Server and Bus

Kinkaku Izakaya
Waterloo, ON
05.2021 - 01.2022
  • Served in the finest sushi restaurant in Waterloo by providing an excellent understanding of the Sushi menu in less than 2 weeks.
  • Provided an excellent serving experience to more than ten tables in a time range of 5 hours or less.
  • Surpassed my evaluation period in the first month and became a server after starting as a bus.

Events Waiter and Team lead

Hotel Arts
Barcelona, Spain
01.2019 - 03.2020
  • Served a sum of almost 200 individuals during busy seasons, including weddings, graduation parties, ceremonies, and company events.
  • Led a team of 10+ individuals capable of bartending, cleaning, and arranging the event space within 2 hours.
  • Aided the kitchen team with food preparation throughout weddings and New Year's Eve ceremonies, which led to a customer satisfaction rate of 98%.

Education

Bachelor's of European Studies and Business Administration -

University of Guelph
Guelph, Canada
08.2023

Skills

  • Beverage service
  • Customer interactions
  • Team leadership
  • Cash handling
  • Service efficiency
  • Time management
  • Conflict resolution
  • Attention to detail
  • Adaptability
  • Cash and credit transactions
  • Safe serving practices
  • Handling difficult customers
  • Beverage preparation
  • Bar restocking

References

References available upon request.

Timeline

Bartender

Rare Nightclub
09.2024 - 01.2025

Server

EAST SIDE MARIOS
05.2022 - 10.2022

Server and Bus

Kinkaku Izakaya
05.2021 - 01.2022

Events Waiter and Team lead

Hotel Arts
01.2019 - 03.2020

Bachelor's of European Studies and Business Administration -

University of Guelph

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Najaty Ayoub