Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Najat Zaidan

Summary

I have years of experience in high volume dining environments.Ive strengthened my skills as a server and bartender, deepened my passions for creating memorable guest experiences and instilled in me the mindset of continuous improvement. I bring strong service expertise, a positive attitude, and a genuine dedication to make every guest feel valued. Excited to contribute my passion and enthusiasm to the team! I know I can make it easier and better for the people around us!

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Cactus Club
Delta
09.2024 - Current

  • Worked with team members and kitchen staff to deliver accurate and timely orders.
  • Adhered to food safety and cleanliness standards, contributing to a safe and welcoming environment.
  • Delivered exceptional guest experiences in a fast-paced, high-volume dining environment and large parties.
  • Supported new servers to uphold brand service standards.

Bartender

Joeys
Coquitlam
04.2024 - 03.2026
  • Mixed cocktails to meet customer preferences and enhance guest experience.
  • Provided excellent customer service in a fast-paced environment at a popular bar.
  • Managed bar inventory and restocked supplies to ensure smooth operations.

Bartender, Server, Closing Supervisor

Tacofino
Vancouver
07.2022 - 10.2023
  • Mixed and served a variety of cocktails and beverages
  • Assisted customers with drink selections and provided excellent service.
  • Managed inventory by ordering supplies and restocking as needed.
  • Developed positive relationships with regular customers to enhance their experience.

Education

University of British Columbia
Vancouver, BC

Skills

  • Upselling and menu knowledge
  • Communication skills with team, management and customers
  • Conflict resolution and complaint handling
  • Thriving everyday for improvement ( Kaizen!)

Certification

2x Server with best reviews

Timeline

Server

Cactus Club
09.2024 - Current

Bartender

Joeys
04.2024 - 03.2026

Bartender, Server, Closing Supervisor

Tacofino
07.2022 - 10.2023

University of British Columbia
Najat Zaidan