Naissah Paul
St-Hubert
Summary
Dynamic and proactive Customer Service and Sales professional, skilled in building customer loyalty and optimizing sales. Proficient in computer tools and effective in team collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sanitation Lead
Home Chef
03.2025 - 06.2025
- Supervise and support a team of 9 employees to ensure consistent quality service
- Ensure compliance with service and safety standards while maintaining customer satisfaction
- Communicate effectively with management to improve processes and service efficiency
Cashier and Customer Care Representative
Dollar General
09.2024 - 02.2025
- Welcome and guide each customer according to their needs, creating a positive experience
- Accurately handle transactions (cash and card) in a high-volume environment
- Maintain a clean and attractive workspace to enhance the shopping experience
Sales Associate and Customer Service Advisor
Autobell Car Wash
11.2023 - 09.2024
- Greet customers and present various car wash packages and monthly subscription plans
- Apply persuasive sales techniques to increase revenue, consistently meeting and exceeding targets
- Actively promote seasonal offers and ensure maximum sales during special promotions
- Accurately and efficiently handle transactions (cash and card)
- Deliver quality after-sales service to ensure customer satisfaction and loyalty
- Train new employees on sales procedures and customer service standards
Education
NationalCprFoundation
06-2024
No Degree - Business Administration
Pontificia Universidad Católica Madre Y Maestra
Santiago,Dominican Republic High School Diploma -
Institution Du Sacré-Coeur
Port-au-Prince ,Haiti06-2018
Skills
- Languages: French, English, Creole, Spanish
- Computer Skills: Proficient in Word, Excel, PowerPoint, Outlook, Teams
- Sales & Customer Relations: Strong ability to educate, persuade, and support clients in their purchasing decisions
- Administrative Skills: Client file management, invoice tracking, and document filing
- Soft Skills: Diplomacy, innovative mindset, and ability to follow instructions effectively
- Teamwork & Communication: Skilled at fostering cooperation, encouraging open communication, and creating a positive atmosphere
- Public Speaking: Confident and effective communicator in public
Languages
French
Native or Bilingual
Spanish
Professional Working
English
Professional Working
Haitian Creole
Native or Bilingual
Certification
- Certificate of Completion in Entrepreneurship – February 2024
- CPR Certification – June 2024
Timeline
Sanitation Lead
Home Chef
03.2025 - 06.2025
Cashier and Customer Care Representative
Dollar General
09.2024 - 02.2025
Sales Associate and Customer Service Advisor
Autobell Car Wash
11.2023 - 09.2024
NationalCprFoundation
No Degree - Business Administration
Pontificia Universidad Católica Madre Y Maestra
High School Diploma -
Institution Du Sacré-Coeur
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