Naishet Alcaraz
Bakersfield
Summary
A Cooperative Member of a team with a background of greeting customers and providing reliable customer service. A strong communicator and levelheaded under stressful situations
Overview
3
3
years of professional experience
Work History
Call center/ Medical Records
Stockdale Podiatry group
2024.04 - 2025.08
- Organized patient medical records for efficient retrieval and compliance with regulations.
- Managed high call volumes while maintaining professionalism and efficiency.
- Collaborated with team members to improve service quality and efficiency.
- Answered incoming calls from patients and provided assistance with product inquiries, and other customer service related issues.
- Navigated through computer systems to review information and respond appropriately to callers.
Beauty Advisor
Macys
2023.10 - 2024.02
- Organized promotional displays and events to promote product sales.
- Provided makeup, skin care consultations to help customers with product decisions.
- Maintained inventory levels by restocking shelves and ordering new merchandise as needed.
- Opened and closed cash registers, balanced cash drawers, and made deposits.
- Provided exceptional customer service and assisted customers with product selection.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
Medical Assistant
Sendas Northwest urgent care
2022.05 - 2023.10
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to the supervising physician.
- Documented medical data in patient charts, facilitating accurate records.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Stocked supplies and instruments for examination rooms.
- Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician.
- Provided excellent customer service to patients by answering questions about medical procedures.
- Assisted with minor surgical procedures such as suturing wounds or removing foreign bodies from skin surfaces following aseptic technique principles.
Education
LVN -
High Desert Medical College
Bakersfield, CA12.2025
high school diploma - undefined
South high school
Bakersfield, CA06.2020
Skills
- Customer Engagement
- Bilingual
- Positive Attitude
- Fast Learner
- Critical Thinker
- Cooperative Team Member
- Strong Communicator
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Call center/ Medical Records
Stockdale Podiatry group
2024.04 - 2025.08
Beauty Advisor
Macys
2023.10 - 2024.02
Medical Assistant
Sendas Northwest urgent care
2022.05 - 2023.10
high school diploma - undefined
South high school
LVN -
High Desert Medical College