Naira Avetisian
La Crescenta
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Creative Artist known for high productivity and efficient task completion. Possess specialized skills in costume making , prop making, 3d printing and wig styling. Excel in communication, adaptability, and problem-solving to enhance creative projects. Eager to bring vision and artistic insight to life with a focus on innovation and quality.
Overview
5
5
years of professional experience
Work History
Sales Associate
Wonderland USA
North Hollywood
01.2023 - 08.2025
- Developed promotional strategies to increase sales volume.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Tracked sales performance metrics to identify trends in market place.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Demonstrated product features and benefits for customers' needs.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Developed trusting relationships with customers by making personal connections.
- Worked with fellow sales team members to achieve group targets.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Collected payments and provided accurate change.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Answered incoming telephone calls to provide store, products and services information.
- Assessed customer needs to provide assistance and information on product features.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Prepared merchandise for purchase or rental.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Cosplayer
Riot Games
Los Angeles
08.2024 - 08.2025
- Provided customer service by greeting customers in a courteous manner.
- Taking pictures with fans
- Making content
- Handing out gifts for fand on stage
- Making costumes for specific events
- Cosplaying specific character
Front Desk Medical Receptionist
Crystal Bright Smile , Cosmetic & General Dentistr
Tujunga
11.2023 - 02.2024
- Verified patient demographics, entered data into electronic health record system and provided support to physicians.
- Assisted in preparing treatment rooms for patient examinations by stocking supplies and ensuring proper sanitation standards were met.
- Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
- Monitored appointment schedules to ensure timely arrival of patients for their scheduled visits.
- Assisted with scheduling tests or other procedures as requested by physicians or other healthcare providers.
- Handled incoming mail including sorting letters according to departmental guidelines.
- Processed payments, reconciled accounts receivable reports and generated invoices for services rendered.
- Created new patient files upon request while adhering to organizational policies regarding file maintenance.
- Scheduled appointments, managed patient records and updated medical histories.
- Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
- Greeted patients, verified insurance information and collected copays.
- Provided customer service to patients including answering questions about treatments or services offered by the practice.
- Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
- Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Cosmetologist
EGO Esthetica
Moscow
01.2022 - 10.2023
- Performed scalp treatments to improve hair health and texture.
- Collaborated with other professionals in the beauty industry.
- Carried out waxing services for eyebrows, legs, arms and other body parts.
- Created customized hair styles according to client's preferences and facial features.
- Educated clients on proper skin care techniques and products.
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Developed a loyal client base through excellent customer service.
- Promoted additional services or products available in the salon.
- Ensured proper sanitation practices were followed at all times.
- Advised clients on how to maintain their new hairstyles at home.
- Bleached, dyed or tinted hair using applicator or brush.
- Shaved, trimmed and shaped beards and mustaches.
- Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Responded to customer inquiries by phone, email, and in person.
- Treated customers to shampooing and head massage to promote loyalty.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Shampooed, conditioned and dried hair and scalp or hairpieces.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Massaged and treated scalp using hands, fingers or vibrating equipment.
- Operated cash registers to receive payments from patrons.
Beauty Salon Manager
EGO Esthetica
Moscow
01.2021 - 09.2023
- Tracked sales performance metrics daily in order to measure success rate of campaigns.
- Conducted regular performance reviews with all staff members.
- Advised customers on beauty treatments, services and products.
- Analyzed customer feedback data to identify areas for improvement.
- Initiated cost-saving measures in order to reduce overhead expenses.
- Developed and implemented salon policies to maintain a professional atmosphere.
- Reviewed inventory of products regularly to ensure quality standards were met.
- Organized promotional events to attract new customers.
- Monitored stock levels of supplies and equipment for the salon.
- Identified market trends in the beauty industry to stay ahead of competition.
- Maintained financial records such as sales reports, payrolls and invoices.
- Coordinated logistics for special events hosted at the salon.
- Managed staff, including hiring, training and scheduling employees.
- Ensured compliance with health and safety regulations in the salon.
- Provided technical advice about hair care, makeup application and skin care treatments.
- Resolved customer complaints in a timely manner.
- Coordinated salon's master schedule, managing client appointments, personnel schedules and promotional events.
- Kept patrons informed of product specials and new releases, suggesting specialized products to regular patrons best suited to hair needs and preferences.
- Minimized downtime and improved salon appearance by cleaning and sorting products between client appointments.
- Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
- Established and updated schedules to meet expected coverage demands and capitalize on individual employee expertise.
- Utilized successful strategies for sales, customer service and daily operations to continuously improve overall business and customer base.
- Placed inventory orders, monitored shelf stock and tracked expenses.
- Handled staff development, budgeting and supply ordering.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Addressed customer problems quickly and according to service standards.
- Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
- Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
- During tenure, hired, developed, and managed many staff.
Education
High School Diploma -
Tambov College of Sociocultural Technologies
Tambov Russia09-2021
GED -
Show School of Voice Acting And Dubbing
Moscow05-2020
High School Diploma -
MOU Secondary School 3
Kotovsk Russia09-2019
Skills
- Visual merchandising
- Sales strategies
- Customer relationship management
- Cash handling
- Product demonstration
- Market analysis
- Event planning
- Team collaboration
- Staff training
- Problem solving
- Effective communication
- Client retention
- Conflict resolution
- Exceeds sales goals
- Client service
- Store opening and closing
- Sales development
- Fitting room maintenance
- Tool crafting
- Textile crafting
- Leather crafting expertise
- Crafting
- Crafting skills
- Make up skills
- Assisting skill
Languages
English
Professional
Russian
Professional
Armenian
Professional
Accomplishments
- 3rd plase in the Anime Riverside cosplay competision
Timeline
Cosplayer
Riot Games
08.2024 - 08.2025
Front Desk Medical Receptionist
Crystal Bright Smile , Cosmetic & General Dentistr
11.2023 - 02.2024
Sales Associate
Wonderland USA
01.2023 - 08.2025
Cosmetologist
EGO Esthetica
01.2022 - 10.2023
Beauty Salon Manager
EGO Esthetica
01.2021 - 09.2023
High School Diploma -
Tambov College of Sociocultural Technologies
GED -
Show School of Voice Acting And Dubbing
High School Diploma -
MOU Secondary School 3
Similar Profiles
Nicole KrasickiNicole Krasicki
Sales Associate at Alice’s WonderlandSales Associate at Alice’s Wonderland
Jaylon PhillipsJaylon Phillips
Snow Hill helper at Santas WonderlandSnow Hill helper at Santas Wonderland
JO KERIVANJO KERIVAN
Event Planner at Wonderland Balloons and StylingEvent Planner at Wonderland Balloons and Styling
Ariga MirzakhanianAriga Mirzakhanian
DON at Mensa HospiceDON at Mensa Hospice
Daniel YaguchiDaniel Yaguchi
1st Assistant Camera at UCR TFDP Department Film1st Assistant Camera at UCR TFDP Department Film