Naira Avetisian
La Crescenta
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Creative Artist known for high productivity and efficient task completion. Possess specialized skills in costume making , prop making, 3d printing and wig styling. Excel in communication, adaptability, and problem-solving to enhance creative projects. Eager to bring vision and artistic insight to life with a focus on innovation and quality.
Overview
5
5
years of professional experience
Work History
Sales Associate
Wonderland USA
North Hollywood
01.2023 - 08.2025
- Developed promotional strategies to increase sales volume.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Tracked sales performance metrics to identify trends in market place.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Demonstrated product features and benefits for customers' needs.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Developed trusting relationships with customers by making personal connections.
- Worked with fellow sales team members to achieve group targets.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Collected payments and provided accurate change.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Answered incoming telephone calls to provide store, products and services information.
- Assessed customer needs to provide assistance and information on product features.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Prepared merchandise for purchase or rental.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Cosplayer
Riot Games
Los Angeles
08.2024 - 08.2025
- Provided customer service by greeting customers in a courteous manner.
- Taking pictures with fans
- Making content
- Handing out gifts for fand on stage
- Making costumes for specific events
- Cosplaying specific character
Front Desk Medical Receptionist
Crystal Bright Smile , Cosmetic & General Dentistr
Tujunga
11.2023 - 02.2024
- Verified patient demographics, entered data into electronic health record system and provided support to physicians.
- Assisted in preparing treatment rooms for patient examinations by stocking supplies and ensuring proper sanitation standards were met.
- Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
- Monitored appointment schedules to ensure timely arrival of patients for their scheduled visits.
- Assisted with scheduling tests or other procedures as requested by physicians or other healthcare providers.
- Handled incoming mail including sorting letters according to departmental guidelines.
- Processed payments, reconciled accounts receivable reports and generated invoices for services rendered.
- Created new patient files upon request while adhering to organizational policies regarding file maintenance.
- Scheduled appointments, managed patient records and updated medical histories.
- Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
- Greeted patients, verified insurance information and collected copays.
- Provided customer service to patients including answering questions about treatments or services offered by the practice.
- Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
- Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Cosmetologist
EGO Esthetica
Moscow
01.2022 - 10.2023
- Performed scalp treatments to improve hair health and texture.
- Collaborated with other professionals in the beauty industry.
- Carried out waxing services for eyebrows, legs, arms and other body parts.
- Created customized hair styles according to client's preferences and facial features.
- Educated clients on proper skin care techniques and products.
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Developed a loyal client base through excellent customer service.
- Promoted additional services or products available in the salon.
- Ensured proper sanitation practices were followed at all times.
- Advised clients on how to maintain their new hairstyles at home.
- Bleached, dyed or tinted hair using applicator or brush.
- Shaved, trimmed and shaped beards and mustaches.
- Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Responded to customer inquiries by phone, email, and in person.
- Treated customers to shampooing and head massage to promote loyalty.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Shampooed, conditioned and dried hair and scalp or hairpieces.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Massaged and treated scalp using hands, fingers or vibrating equipment.
- Operated cash registers to receive payments from patrons.
Beauty Salon Manager
EGO Esthetica
Moscow
01.2021 - 09.2023
- Tracked sales performance metrics daily in order to measure success rate of campaigns.
- Conducted regular performance reviews with all staff members.
- Advised customers on beauty treatments, services and products.
- Analyzed customer feedback data to identify areas for improvement.
- Initiated cost-saving measures in order to reduce overhead expenses.
- Developed and implemented salon policies to maintain a professional atmosphere.
- Reviewed inventory of products regularly to ensure quality standards were met.
- Organized promotional events to attract new customers.
- Monitored stock levels of supplies and equipment for the salon.
- Identified market trends in the beauty industry to stay ahead of competition.
- Maintained financial records such as sales reports, payrolls and invoices.
- Coordinated logistics for special events hosted at the salon.
- Managed staff, including hiring, training and scheduling employees.
- Ensured compliance with health and safety regulations in the salon.
- Provided technical advice about hair care, makeup application and skin care treatments.
- Resolved customer complaints in a timely manner.
- Coordinated salon's master schedule, managing client appointments, personnel schedules and promotional events.
- Kept patrons informed of product specials and new releases, suggesting specialized products to regular patrons best suited to hair needs and preferences.
- Minimized downtime and improved salon appearance by cleaning and sorting products between client appointments.
- Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
- Established and updated schedules to meet expected coverage demands and capitalize on individual employee expertise.
- Utilized successful strategies for sales, customer service and daily operations to continuously improve overall business and customer base.
- Placed inventory orders, monitored shelf stock and tracked expenses.
- Handled staff development, budgeting and supply ordering.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Addressed customer problems quickly and according to service standards.
- Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
- Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
- During tenure, hired, developed, and managed many staff.
Education
High School Diploma -
Tambov College of Sociocultural Technologies
Tambov Russia09-2021
GED -
Show School of Voice Acting And Dubbing
Moscow05-2020
High School Diploma -
MOU Secondary School 3
Kotovsk Russia09-2019
Skills
- Visual merchandising
- Sales strategies
- Customer relationship management
- Cash handling
- Product demonstration
- Market analysis
- Event planning
- Team collaboration
- Staff training
- Problem solving
- Effective communication
- Client retention
- Conflict resolution
- Exceeds sales goals
- Client service
- Store opening and closing
- Sales development
- Fitting room maintenance
- Tool crafting
- Textile crafting
- Leather crafting expertise
- Crafting
- Crafting skills
- Make up skills
- Assisting skill
Languages
English
Professional
Russian
Professional
Armenian
Professional
Accomplishments
- 3rd plase in the Anime Riverside cosplay competision
Timeline
Cosplayer
Riot Games
08.2024 - 08.2025
Front Desk Medical Receptionist
Crystal Bright Smile , Cosmetic & General Dentistr
11.2023 - 02.2024
Sales Associate
Wonderland USA
01.2023 - 08.2025
Cosmetologist
EGO Esthetica
01.2022 - 10.2023
Beauty Salon Manager
EGO Esthetica
01.2021 - 09.2023
High School Diploma -
Tambov College of Sociocultural Technologies
GED -
Show School of Voice Acting And Dubbing
High School Diploma -
MOU Secondary School 3