Naiomie Jainarain
Supervisor
Vaughan,ON
Summary
Organized and adaptable administrative professional with 2+ years of experience supporting operations, coordinating internal communications, processing documents, and delivering exceptional customer service in fast-paced environments. Adept at managing phone inquiries, vendor invoices, employee timecards, internal documentation, and filing records. Proficient in Microsoft Office and ERP systems such as SAP, with a strong desire to contribute to operational excellence and team success.
Developed leadership and organizational skills in dynamic retail environment, overseeing team performance and operational tasks. Skilled in inventory management, conflict resolution, and customer service, seeking to apply these transferable skills in new field. Looking to leverage experience to contribute effectively in different professional setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Department Manager
Longo's
10.2024 - Current
- Answer customer inquiries in person and via phone, providing professional service and clear information.
- Process internal reports, track inventory and ordering data, and manage paperwork for weekly operations.
- Assist with invoice review, supply orders, and logistics coordination.
- Prepare internal memos and assist with creating communication materials for team events and seasonal programs.
- Maintain accurate documentation and support leadership with cross-departmental scheduling and communication.
Assistant Department Manager
Real Canadian Superstore
09.2022 - 08.2024
- Handled administrative responsibilities including order tracking, team scheduling, and vendor correspondence.
- Processed and organized paperwork for internal use, including customer feedback and order corrections.
- Supported accurate inventory records and ensured regular audits were documented and submitted on time.
- Collaborated with other departments to streamline internal processes and reduce processing delays.
Sales Associate
Dev Auto Sales
12.2021 - 04.2022
- Managed all aspects of client's transactions, from account opening to final sale, ensuring accuracy and compliance with company sales.
- Enhanced customer experience through detailed product descriptions and superior client service.
- Assisted in the preparation and signing of contracts, demonstrating accuracy and attention to detail.
- Conducted pre-delivery inspections, ensuring quality and client satisfaction.
Education
Associate’s degree - international business
Seneca College
Toronto, ON04.2024
Skills
- Microsoft 365 (Word, Excel, PowerPoint, Outlook)
- Office Administration & Reception
- Customer-Facing Communication
- Data Entry & Document Management
- Vendor Invoice Processing
- Employee Timecard Preparation
- Supply Ordering & Tracking
- ERP Systems (SAP; familiar with inventory tools)
- Professional Phone & Email Etiquette
- Multitasking & Prioritization
- Team management
- Employee motivation
- Staff management
- Policy enforcement
- Staff scheduling
- Sales expertise
- Performance coaching
- Succession planning
- Vendor management
- Promotional strategies
- Willing to learn
- Teamwork
- Customer service
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Time management
- Problem-solving abilities
- Multitasking
- Excellent communication
- Reliability
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Team building leadership
- Planning and coordination
- Relationship building
- Word processing
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
- Documented and resolved team conflict which led to good teamwork.
Languages
English
Full Professional
Certification
- Microsoft Office Suite Certification
- SAP Operations Certification
Timeline
Assistant Department Manager
Longo's
10.2024 - Current
Assistant Department Manager
Real Canadian Superstore
09.2022 - 08.2024
Sales Associate
Dev Auto Sales
12.2021 - 04.2022
Associate’s degree - international business
Seneca College
Availability & Eligibility
- Legally authorized to work in Canada
- Available full-time including weekends and extended hours as required
- Comfortable working in both on-site and remote environments
- Strong typing, and filing skills with ability to lift up to 25 lbs
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