Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Volunteer Experience
Languages
Timeline
Generic

Nain Ramos

Reseda

Summary

Diligent and resourceful business sales professional with a strong track record of leadership success in high-performance the telecommunications technology industry. Successfully closed high-impact deals and fostered long-term partnerships. Demonstrated expertise in communication and negotiation, consistently exceeding client expectations. Proven ability to exceed organizational goals for new business development and revenue growth. Able to forge strong relationships with business clients to drive new sales and promote strong client retention. Areas of Expertise include: Mobile Devices & Technology, Managed Services, QoS Software-as-a-Service, Sales Management, Strategic Partnerships, Account Management, Internet Service (Coaxial/Fiber) & VoIP, Cloud Services Networks, Project Management.

Overview

11
11
years of professional experience

Work History

Fiber Account Executive II

AT&T
10.2020 - Current
  • Hired to use my business sales expertise to procure fiber wireline clients presenting our entire portfolio products and services
  • Expand and manage professional relationships with key decision makers with an emphasis on optimizing sales and customer satisfaction in a highly competitive market place
  • Implement technology solutions for customers regarding optimization of current processes in their workforce, Cybersecurity, VoIP Hosted Telephony, Business Continuity Connectivity via our Wireless network and SDWAN service.
  • Successfully drive revenue growth utilizing B2B consultative sales strategies and program management
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Negotiated contracts successfully, securing favorable terms for both the company and clients.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.

Business Account Manager II

Sprint
03.2018 - 04.2020
  • Company Overview: Fourth-largest mobile network operator in the United States serving 54 million customers
  • Hired to use account management expertise in developing long lasting partnerships with customers to supply and manage wireless and wireline services
  • Expand and manage professional relationships with key decision makers with an emphasis on optimizing sales and customer satisfaction in a highly competitive market place
  • Implement technology solutions for customers regarding optimization of current processes in Workforce, Asset and Fleet Management, Business Continuity Connectivity
  • Successfully drive revenue growth utilizing B2B consultative sales strategies and program management
  • Provide turnkey solutions along with cost saving initiatives that enabled customers and qualified prospects from diverse industries to maximize their efficiencies
  • Secured 36 month contracts and the onboarding of manufacturing partners with Total Contract Values of over $4M
  • Implemented strategies to surpass revenue goals in IoT sales by 200%, surpassing handset sales quota by 111% and Strategic Solution Sales by 180%
  • Fourth-largest mobile network operator in the United States serving 54 million customers

Business Account Manager

Verizon Wireless
08.2014 - 01.2018
  • Monitored account performance metrics, identifying areas requiring improvement or optimization.
  • Increased client satisfaction by effectively addressing and resolving account-related issues.
  • Managed a diverse portfolio of accounts, ensuring timely delivery of services and maintaining high levels of customer satisfaction.
  • Facilitated regular client meetings to review progress updates and address any concerns or inquiries proactively.

Education

MBA Information Technology Management - Business Administration IT

Western Governors University
Salt Lake City, UT
05-2026

Bachelor of Business Administration -

University of phoenix
Woodland Hills, CA
01.2012

Skills

  • Mobile Technology Proficiency
  • Managed IT Services
  • Quality of Service in SaaS
  • Sales Strategy Development
  • Partnership Development
  • Six Sigma Principles
  • Customer Service & Experience
  • Client Account Management
  • Internet Connectivity Solutions
  • Mortgage & Insurance Underwriting
  • Telecommunications Systems
  • Cloud Networking Solutions
  • Team Building & Leadership
  • Staff Training & Development
  • Project Coordination
  • Relationship building and management
  • Pipeline management

Additional Information

Member of Toast Masters

Volunteer Experience

Volunteer at the Northridge Care Center

Languages

Spanish
Native or Bilingual
French
Limited Working
Hebrew
Limited Working

Timeline

Fiber Account Executive II

AT&T
10.2020 - Current

Business Account Manager II

Sprint
03.2018 - 04.2020

Business Account Manager

Verizon Wireless
08.2014 - 01.2018

Bachelor of Business Administration -

University of phoenix

MBA Information Technology Management - Business Administration IT

Western Governors University

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Nain Ramos