Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

NAIM E CETIN

PROJECT ENGINEER , INSURANCE BROKER AND CLAIMS EXPERT , SALES
Toronto,ON

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

10
10
years of professional experience
5
5
years of post-secondary education
11
11
Certifications
3
3
Languages

Work History

Auto Sales Associate

Toyota Dealership
12.2023 - Current
  • Enhanced dealership reputation by delivering exceptional customer service experiences.
  • Collaborated with the service department to address any post-sale issues or inquiries from customers.
  • Developed a strong rapport with clients to foster trust and long-term relationships.
  • Increased customer satisfaction by providing personalized assistance and tailored vehicle recommendations.

Insurance Broker

NEC SIGORTA ARACILIK HIZ. LTD. STI.
2 2018 - 11.2023
  • Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.

Project Manager, Environmental Engineer

GUMUS VIPFLEXO YAPI KIMYASALLARI LTD. STI.
01.2014 - 07.2020
  • Disposed and managed waste products.
  • Conducted hazardous waste management studies.
  • Researched and analyzed land development issues, water rights and conservation controversies.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.


General Insurance Agent, Claims Expert

Mapfre Insurance Company
01.2014 - 01.2018
  • Leveraged advanced knowledge of insurance products, coverage options, and underwriting guidelines to skillfully advise clients on suitable policies for their unique needs.

Education

Bachelor of Engineering - Environmental Engineering

CUKUROVA UNIVERSITY
ADANA TURKEY
09.2007 - 06.2011

Graduate Certificate - Insurance Agency Broker

SEGEM - INSURANCE TRAINING CENTER
ISTANBUL
01.2013 - 06.2014

Skills

    Strong negotiation

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Certification

Computer aided design with autocad certificate

Timeline

Canadian Red Cross , Emergency First Aid & CPR -AED

02-2024

HIGH FIVE, PRINCIPLES OF HEALTHY CHILD DEVELOPMENT CERTIFICATE

02-2024

Alertdriving , Vehicle-for-Hire Training (City of Toronto) PTC Licenced

01-2024

Auto Sales Associate

Toyota Dealership
12.2023 - Current

Project Manager, Environmental Engineer

GUMUS VIPFLEXO YAPI KIMYASALLARI LTD. STI.
01.2014 - 07.2020

General Insurance Agent, Claims Expert

Mapfre Insurance Company
01.2014 - 01.2018

Graduate Certificate - Insurance Agency Broker

SEGEM - INSURANCE TRAINING CENTER
01.2013 - 06.2014

TOEFL preparation program California LSI College

05-2012

Southern California Edison Energy Education Center Advanced Energy pro

03-2012

Southern California Edison Energy Education Center Lightning Fixture Maintanance

03-2012

California LSI College ESL English program

09-2011

Quality management system basic training

04-2011

Environmental management system basic training

04-2011

Computer aided design with autocad certificate

03-2010

Computer operating certificate

03-2010

Bachelor of Engineering - Environmental Engineering

CUKUROVA UNIVERSITY
09.2007 - 06.2011

Insurance Broker

NEC SIGORTA ARACILIK HIZ. LTD. STI.
2 2018 - 11.2023

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NAIM E CETIN PROJECT ENGINEER , INSURANCE BROKER AND CLAIMS EXPERT , SALES