Naimatullah Chughtai
Edmonton
Summary
Experienced professional with strong problem-solving abilities, excellent communication skills, and a willingness to learn. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Skilled in office administration, with a focus on enhancing organizational efficiency through team collaboration, scheduling, document management, and communication. Known for adaptability and reliability in dynamic environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Kohsaar Grill
09.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Evaluated employee performance regularly through observations and one-on-one meetings for continuous improvement opportunities.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
Security Site Supervisor
PALADIN Security Group
12.2019 - 06.2023
- Cultivated a positive and collaborative environment, resulting in a 20% increase in team productivity and performance
- Guided team members on effective response strategies, leading to a 15% improvement in incident resolution time
- Recorded incident data promptly and accurately, maintaining a 100% compliance rate with reporting requirements
- Monitored facilities using CCTV surveillance system while managing logistical operations on a weekly basis
- Developed and conducted targeted training programs, resulting in a 15% increase in security officers’ performance
- Wrote and submitted daily reports on security team operations.
Senior Executive Sales Representative
TELUS
07.2016 - 03.2020
- Represented company at 15+ community and business events, driving brand awareness and expanding client network
- Analyzed competitive landscape and customer procurement trends to support growth strategies
- Designed and implemented streamlined sales strategies, resulting in a 20% improvement in sales volume and meeting the weekly financial goal
- Developed and executed innovative marketing campaigns, generating a 30% increase in brand engagement, and reaching 20,000+ potential customers
- Led training programs, enhancing sales team’s product knowledge, and boosting customer satisfaction by 15%
Store Manager
FREEDOM MOBILE
12.2013 - 06.2016
- Delivered exceptional customer service, increasing sales by 10% and reducing shrinkage by 20% in the term of 3 years
- Processed paperwork, balanced registers, scheduled staff, and prepared deposits with 100% accuracy
- Managed inventory tracking, resulting in a 15% decrease in losses through effective stock control in the term of 3 years
- Balanced sales, reconciled cash, and made accurate bank deposits for seamless operations
- Resolved 90% of customer issues, improving satisfaction, and building positive relationships
- Ensured adherence to OHSA requirements by prioritizing sanitation, safety, and health standards in work areas
Education
BBA - International Cooperation, Finance & Development, Major in Finance and Marketing
MacEwan University
Edmonton, AB06.2025
High School Diploma - undefined
06.2010
Skills
- Excel, Word, & Power Point
- Proficient in report analysis
- CPR and child CPR training
- MDTS training (Defensive Tactics)
- Data entry, management & analysis
- Sales & marketing
- OSHA training
- Attention to detail
- Organizing and categorizing
- Verbal communication
- Documentation and reporting
Certification
SECURITY LICENSE under “Security Services and Investigations Act Alberta” Valid
Languages
English
Full Professional
Hindi
Full Professional
Urdu
Native or Bilingual
Punjabi
Full Professional
Timeline
Restaurant Manager
Kohsaar Grill
09.2024 - Current
Security Site Supervisor
PALADIN Security Group
12.2019 - 06.2023
Senior Executive Sales Representative
TELUS
07.2016 - 03.2020
Store Manager
FREEDOM MOBILE
12.2013 - 06.2016
High School Diploma - undefined
BBA - International Cooperation, Finance & Development, Major in Finance and Marketing
MacEwan University
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