Naima Akter Nikita
Halifax,NS
Overview
3
3
years of professional experience
Work History
Receptionist
MDB
Dhaka , Dhaka
02.2022 - 04.2024
- Greet and Welcome Visitors: Serve as the first point of contact for visitors, providing a warm and professional welcome, and directing them to the appropriate person or department.
- Answer and Manage Phone Calls: Handle incoming calls, responding to inquiries, transferring calls to the relevant parties, or taking accurate messages when necessary.
- Schedule Appointments: Manage and coordinate appointments, meetings, and conference room bookings, ensuring efficient scheduling to avoid conflicts.Handle Mail and Deliveries: Sort and distribute incoming mail and packages, as well as manage outgoing correspondence in a timely manner.
- Assist with Administrative Tasks: Provide general administrative support such as data entry, filing, and document preparation to assist various departments as needed.
- Maintain Security Protocols: Monitor visitor logs, issue visitor passes, and follow established security procedures to ensure the safety and security of the workplace.
Junior Sandwich Artist
Subway
Halifax, Nova Scotia
02.2022 - 11.2023
- Maintained store appearance by regularly inspecting restrooms and trash areas throughout shifts to ensure cleanliness.
- Greeted guests cheerfully and assisted with their orders in a friendly and helpful manner.
- Demonstrated a thorough understanding of menu items and effectively explained them to guests.
- Delivered excellent customer service while managing multiple tasks simultaneously, often as the sole employee during a shift in a fast-paced environment, ensuring timely food preparation.
- Kept accurate records of transactions and inventory, maintained cash registers and credit card systems, and documented all entries into ledger books daily, including cash handling.
Voluntary Assistant
Raising People and Need
Dhaka, Dhaka
05.2021 - 07.2023
- Support Program Activities: Assist in the planning, coordination, and execution of various community outreach programs and initiatives aimed at supporting underserved populations.
- Community Engagement: Help foster positive relationships with community members by providing information on services, answering inquiries, and encouraging participation in NGO activities.
- Administrative Assistance: Provide administrative support, including maintaining records, organizing files, and helping with data entry and reporting related to ongoing projects and campaigns.
- Volunteer Coordination: Help recruit, train, and coordinate volunteers, ensuring effective communication and collaboration among teams during events and activities.
- Resource Distribution: Aid in the collection, organization, and distribution of essential resources, such as food, clothing, and educational materials, to individuals and families in need.
Education
Higher Secondary Certificate - Science
Milestone School And College
Dhaka,Bangladesh01-2023
Secondary School Certificate - Science
Milestone School And College
Dhaka,Bangladesh03-2020
Bachelor of Computer Science - Science
Taylor University
Selangor, MalaysiaSkills
- Bookkeeping
- Administrative Support
- Travel Coordination
- Scheduling
- Office Management
- Data Entry
Timeline
Receptionist
MDB
02.2022 - 04.2024
Junior Sandwich Artist
Subway
02.2022 - 11.2023
Voluntary Assistant
Raising People and Need
05.2021 - 07.2023
Higher Secondary Certificate - Science
Milestone School And College
Secondary School Certificate - Science
Milestone School And College
Bachelor of Computer Science - Science
Taylor University
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