Summary
Overview
Work History
Education
Skills
Languages
Certification
availability
Timeline
Generic

Naima Ramjohn

Bowmanville,ON

Summary

Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Simcoe Optical
06.2021 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Part-Time Employee

Tim Hortons
11.2022 - 03.2024
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.

House Cleaning Services

Village Suites
06.2021 - 09.2021
  • Enhanced customer satisfaction by addressing and resolving service-related issues promptly.
  • Maintained accurate records for client accounts, ensuring timely payments and proper documentation.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
  • Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.

Education

High School Diploma -

O'Neill Collegiate And Vocational Institute
Oshawa, ON
06.2023

Skills

  • Payment Processing
  • Promotional support
  • Product Sales
  • Contract Preparation
  • Business Development
  • Flexible Schedule
  • Client Service
  • Goal-Oriented
  • Complex Problem-Solving
  • Verbal/written communication
  • Teamwork and Collaboration

Languages

English
Full Professional

Certification

  • First Aid/CPR Certified

availability

Weekdays: 3:00pm - 11:00pm

Saturday: 8:00am - 11:00pm

Sunday: Unavailable 

Timeline

Part-Time Employee

Tim Hortons
11.2022 - 03.2024

Sales Associate

Simcoe Optical
06.2021 - Current

House Cleaning Services

Village Suites
06.2021 - 09.2021

High School Diploma -

O'Neill Collegiate And Vocational Institute
Naima Ramjohn