Naima Medina
Guelph,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure part time/ full time position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Admin/Food Preparation Worker
EL Milagro Food
04.2021 - Current
- Managed phone and email correspondence and handled booking inquiries
- Handled creating invoices and taking payments
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
Office Administrator
Eramosa Physiotherapy Associates
08.2019 - 04.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- processed Payments and invoiced Insurance companies
- Processed claims through WSIB and MVA related incidents
Nail Technician/ Aesthetician
Ladies Retreat Spa
02.2018 - 08.2019
- Customer service includes, welcoming clients into the spa, performing facials, manicures, pedicures and head massages
- Duties also include, sanitizing work areas and tools.
- Oversaw schedule to manage appointments of new and existing clients.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept tidy and organized area to comply with cleanliness standards.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
Kitchen Helper, waitress
Los sombreros
12.2015 - 04.2017
- Cleaned and organized kitchen stations to promote team efficiency.
- Followed supervisor instructions to complete tasks on time.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Esthetician
Touch of Grace Day Spa
02.2010 - 03.2011
- Duties included performing manicures, pedicures and facials; logging and organizing incoming stock; tool sanitization; and reception work (i.e., managing appointments, taking payments, answering phones, etc.)
Education
Certificate - Nail technician
Beauty Total
Mississauga, ON06.2016
High School Diploma -
Cathedral Secondary School
Hamilton, ON01.2010
Skills
- Supervision and Leadership
- Attention to Detail
- Interpersonal Communication
- Good Telephone Etiquette
- Dependable and Responsible
- Social Perceptiveness
- Conflict Resolution
- Flexible and Adaptable
- Friendly, Positive Attitude
- Time Management
- Team Management
- Networking
- Analytical and Critical Thinking
Languages
English
Spanish
Native or Bilingual
Timeline
Admin/Food Preparation Worker
EL Milagro Food
04.2021 - Current
Office Administrator
Eramosa Physiotherapy Associates
08.2019 - 04.2021
Nail Technician/ Aesthetician
Ladies Retreat Spa
02.2018 - 08.2019
Kitchen Helper, waitress
Los sombreros
12.2015 - 04.2017
Esthetician
Touch of Grace Day Spa
02.2010 - 03.2011
Certificate - Nail technician
Beauty Total
High School Diploma -
Cathedral Secondary School
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