Naima Abdullahi
Ottawa,Ontario
Summary
Motivated and customer-focused professional with experience as a waitress, server, and food counter attendant. Seeking a position in the hospitality industry to contribute excellent service and teamwork while enhancing my skills.
Overview
4
4
years of professional experience
Work History
Cashier
Naivas Supermarket
01.2023 - 02.2024
- Assisted in food preparation and serving while adhering to hygiene standards
- Ensured customer satisfaction by addressing inquiries and resolving issues promptly
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Server
KFC Restaurant
04.2020 - 12.2022
- Delivered exceptional customer service by ensuring orders were accurate and timely
- Maintained cleanliness and organization of the dining and serving areas.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Served food and beverages promptly with focused attention to customer needs.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High school certificate -
Fajri High School
Nairobi , Kenya01-2020
Skills
- Customer service excellence
- Food preparation and serving
- Multitasking and time management
- Effective communication and teamwork
- Attention to detail
Languages
English
Full Professional
Swahili
Professional Working
Somali
Native or Bilingual
Timeline
Cashier
Naivas Supermarket
01.2023 - 02.2024
Server
KFC Restaurant
04.2020 - 12.2022
High school certificate -
Fajri High School
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