Summary
Overview
Work History
Education
Skills
Timeline
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NAIM T. ORIEZI

Markham,Canada

Summary

Dynamic Accounts/Purchasing Manager with proven success at AMB-Wholesale Inc, driving sales up to $3 million. Expert in market analysis and project management, fostering strong client relationships while optimizing inventory and negotiating contracts. A results-oriented leader skilled in enhancing team performance and maximizing profit margins.

Overview

23
23
years of professional experience

Work History

Accounts/Purchasing Manager

AMB-Wholesale Inc
Markham, ON
01.2013 - 09.2024
  • Business Development
  • Answering Direct inquiries
  • Building rapport with clients
  • Processing Orders/Sending PO’s
  • Purchasing Stock
  • Managing Shipments
  • Establishing Direct Wholesale Accounts
  • Purchasing management/pricing strategies & Invoicing
  • Buying from cheapest source (applying kickbacks), direct from MFR’s etc…
  • Inventory Management
  • McKesson, KF, Manufacture and “3rd party” ordering
  • Minimizing over stock
  • Contract and rate negotiations
  • Creating documents i.e. Quality Agreements
  • Expense utilization
  • Purchasing from the cheapest source
  • Profit Margins
  • Sales averaged from $750,000.00 to $3,000,000

Operations Manager

ADV-Care Pharmacy Inc
Markham, ON
01.2012 - 09.2024
  • Business Development
  • Targeting products (generic meds) only available in Canada & NOT in USA
  • Email/Phone/Mail campaigns
  • SEO + Online Marketing sites
  • Sales Projection
  • Scheduling orders based on client history (Hight Ticket Orders)
  • Contract and rate negotiations
  • Directly communicated with local and International clients, sales agents and top executives
  • Expense utilization
  • Employee wages, marketing costs
  • Profit Margins
  • Comparing pricing with competitors and adding markup when needed
  • Inventory Management
  • McKesson, KF, Manufacture and “3rd party” ordering
  • Minimizing over stock

Customer Service Manager/Pharmacy Tech

ADV-Care Pharmacy Inc
Markham, ON
12.2007 - 09.2024
  • Managed 5+ CSR Agents
  • Delegating tasks accordingly to each CSR’s strengths
  • Introducing commission -> motivation and sales
  • Handled major complaints/disputes
  • Delayed/Lost shipments, credit card discrepancies
  • Wrong Medication
  • Rx dose verification and Medical Interactions
  • Affiliate Management (USA & CANADA)
  • Managed U.S. storefronts - Located in – FL, NC, IL & NY
  • Handled Salvation Army corporate account.
  • Marketing/Maximizing profits
  • Sales averaged over $2,000,000.00 annually

Problem Co-coordinates

ADV-Care Pharmacy Inc
Markham, ON
01.2004 - 12.2006
  • Managing new US affiliates (10+ Storefronts)
  • Training and provided strategies to sustain continuous business
  • Handled ALL discrepancies and Major complaints
  • Provided feedback towards their management

Customer Service Agent

ADV-Care Pharmacy Inc
Markham, ON
03.2002 - 12.2003
  • Inbound calls, processing manual and online orders, price quotes, addressing minor customer complaints

Education

Secondary Education -

Middlefield Collegiate
Markham, ON
06-1998

Skills

  • Executive team leadership
  • Project Management
  • Market analysis
  • Strong verbal communication
  • Sales/Marketing
  • Team Leadership

Timeline

Accounts/Purchasing Manager

AMB-Wholesale Inc
01.2013 - 09.2024

Operations Manager

ADV-Care Pharmacy Inc
01.2012 - 09.2024

Customer Service Manager/Pharmacy Tech

ADV-Care Pharmacy Inc
12.2007 - 09.2024

Problem Co-coordinates

ADV-Care Pharmacy Inc
01.2004 - 12.2006

Customer Service Agent

ADV-Care Pharmacy Inc
03.2002 - 12.2003

Secondary Education -

Middlefield Collegiate
NAIM T. ORIEZI