Naila Labiba Hossain
Halifax,NS
Summary
Energetic and customer-focused retail professional with a knack for creating memorable shopping experiences. With hands-on experience in both beauty and fashion industries, I excel at connecting with customers, boosting sales, and enhancing team dynamics. Currently seeking a vibrant retail environment where I can bring my passion for service and sales.
Overview
3
3
years of professional experience
Work History
Sales Associate
Bath & Body Works
Halifax, NS
05.2024 - Current
- Exceeded monthly sales targets by 10% in my first month, turning every customer interaction into a sales opportunity.
- Delivered top-notch customer service, earning glowing feedback from happy customers who love our products as much as I do
- Quickly became the go-to expert on our product lines, helping customers find their perfect match and boosting our sales
- Played a key role in managing inventory, ensuring shelves were always stocked and products were easy to find
- Helped design eye-catching displays that made our products impossible to resist, leading to increased customer interest and sales.
- Worked seamlessly with my team to keep the store running smoothly, making every day a success for our customers and ourselves.
Sales Advisor
Noir
Dhaka, Bangladesh
05.2021 - 12.2022
- Skyrocketed sales by 20% in six months by delivering personalized service and mastering the art of the upsell.
- Maintained a 95% customer satisfaction rate with numerous rave reviews and loyal repeat customers.
- Consistently outperformed sales targets by 15%, becoming a sales leader in the team.
- Promoted new clothing collections with flair, driving a 30% increase in sales for new arrivals.
- Transformed store displays, making products pop and enhancing the shopping experience by 25%..
- Guided new sales associates, fostering a supportive and high-performing team environment.
- Planned and executed in-store events that drove a 40% increase in foot traffic and sales.
- Identified customer trends and preferences, providing insights that shaped our product and marketing strategies
Education
BBA - Marketing and Finance
Saint Mary’s University
Halifax, NSSkills
- Stellar Customer Service
- Expert Sales and Upselling
- Team Collaboration & Leadership
- Inventory Wizardry
- Eye-Catching Visual Merchandising
- Problem-Solving Prowess
- Effective Communication
- Time Management Mastery
Affiliations
- Planned and Executed Events: Organized over 10 successful events, including career fairs, cultural festivals, and workshops, each attracting an average of 200 attendees.
- Promotional Campaigns: Developed and implemented promotional strategies, utilizing social media, campus bulletins, and email newsletters to maximize event attendance.
- Peer Mentor: Assisted new students in acclimating to campus life, providing tours, and answering questions about resources and services.
References
References available upon request.
Timeline
Sales Associate
Bath & Body Works
05.2024 - Current
Sales Advisor
Noir
05.2021 - 12.2022
BBA - Marketing and Finance
Saint Mary’s University
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