Naika Louis
Edmonton,AB
Summary
Proven track record in enhancing customer relationships and sales at Mark's Work Wearhouse, showcasing strong problem-solving abilities and customer service skills. Excelled in fast-paced environments, significantly raising funds for charities and streamlining patient care processes in medical settings. Demonstrates reliability and a knack for multitasking, ensuring seamless operations and positive outcomes.
Overview
5
5
years of professional experience
Work History
Point of Sale Associate
Mark's Work Wearhouse
03.2024 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Contributed to overall store performance through effective teamwork and collaboration with colleagues.
- Handled returns and exchanges professionally, resolving customer concerns promptly and courteously.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Charity Fundraiser
Titan Advertising Group
03.2023 - 03.2024
- Excelled in building relationships with stakeholders, resulting in increased engagement and support for the organization''s mission.
- Proposed fundraising opportunities to potential donors to increase sources of funding.
- Raised significant funds for various charitable causes by organizing and executing fundraising events.
Dental Office Receptionist
Windermere Dental
03.2022 - 03.2023
- Promoted a positive office environment through excellent customer service skills and professional demeanor at all times.
- Demonstrated strong multitasking abilities while simultaneously managing phone lines, reception area cleanliness, and general administrative duties.
- Facilitated effective communication between patients, dental staff, and insurance providers to ensure seamless coordination of care.
Medical Office Assistant
Kensington Medical Clinic
03.2020 - 03.2021
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Diploma - Medical Office Assistant
Medical Reception College
Edmonton, AB01-2020
Skills
- Patience and empathy
- Customer relationship building
- Reliability and punctuality
- Problem-solving
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Point of Sale Associate
Mark's Work Wearhouse
03.2024 - Current
Charity Fundraiser
Titan Advertising Group
03.2023 - 03.2024
Dental Office Receptionist
Windermere Dental
03.2022 - 03.2023
Medical Office Assistant
Kensington Medical Clinic
03.2020 - 03.2021
Diploma - Medical Office Assistant
Medical Reception College
Similar Profiles
Meet GolwalaMeet Golwala
Back of House Lead at Mark's Work WearhouseBack of House Lead at Mark's Work Wearhouse
VENISHA ANANDVENISHA ANAND
Store Sales Associate at Mark's Work WearhouseStore Sales Associate at Mark's Work Wearhouse
VANSH ARORAVANSH ARORA
Sales Associate at Mark's Work WearhouseSales Associate at Mark's Work Wearhouse