Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

NAI SANTOS

Live Oak

Summary

Dedicated stay-at-home parent for 12 years, skilled in managing family responsibilities while supporting spouse's military career. Transitioning to the workforce with a focus on exceeding expectations through dedication and resilience. Seeking to join a collaborative team environment to make a positive impact on the community, showcasing rapid learning abilities and a genuine passion for helping others.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Registered Behavior Technician

Pivotal Learning
03.2025 - Current
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
  • Supported clients'' academic success through implementation of evidence-based teaching strategies aligned with their individual learning needs.
  • Engaged clients in social skills groups to boost their interaction capabilities, promoting better social integration.

Over Night Support Manager

Wal-Mart
08.2018 - 11.2018
  • Implemented inventory control measures to minimize loss and maximize profitability during overnight hours.
  • Reduced staff turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Optimized store cleanliness and organization, utilizing downtime during overnight hours to maintain an inviting shopping environment for customers.
  • Collaborated with daytime management to ensure seamless transition between shifts and continuity in daily operations.
  • Improved team efficiency by implementing streamlined scheduling and task delegation processes.
  • Developed and maintained relationships with customers to enhance customer satisfaction.

Education

Bachelor of Science Degree - Technical Management

DeVry University
Chicago, Il
06.2016

Associates of Applied Science Degree - Health Information Technology

DeVry University
Chicago, Il
12.2014

High School Diploma -

Live Oak High School
Live Oak, CA
06-2008

Skills

  • Experienced in document creation using Microsoft Word
  • Excel data analysis
  • Skilled in designing layouts using Microsoft Publisher
  • Experienced in managing Microsoft Outlook
  • Effective multitasking
  • Clear verbal communication
  • Detail-oriented approach
  • Effective time management
  • Independent and collaborative worker
  • Discrete trial training
  • Social skills development
  • Applied behavior analysis
  • Reinforcement procedures
  • Natural environment training
  • Behavior intervention plans
  • Self-management strategies
  • Direct instruction

Certification

  • RBT - Registered Behavior Technician
  • First Aid/CPR Certified

Timeline

Registered Behavior Technician

Pivotal Learning
03.2025 - Current

Over Night Support Manager

Wal-Mart
08.2018 - 11.2018

Bachelor of Science Degree - Technical Management

DeVry University

Associates of Applied Science Degree - Health Information Technology

DeVry University

High School Diploma -

Live Oak High School

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