NAUME MOHAMED
Edmonton,Canada
Summary
Experienced guest services employee with a strong background in customer relations, recordkeeping, and problem-solving. Proven ability to maintain a positive atmosphere through effective communication and interpersonal skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Front Area & Administrative Support
Peter Pan Child Care Centre
Edmonton, Alberta
03.2023 - 08.2025
- Facilitated check-ins for parents and visitors, ensuring smooth daily communications.
- Answered inquiries and directed questions to appropriate staff members.
- Maintained cleanliness and organization of front area to enhance visitor experience.
- Assisted with scheduling and record-keeping to support daily operations.
Administrative Support
Manning Crossing Daycare
Edmonton, Alberta
07.2022 - 02.2023
- Professionally communicated with parents about schedules and daily updates.
- Maintained organized records and inventory of supplies for efficient operations.
- Ensured environments remained clean, orderly, and welcoming for all stakeholders.
- Supported daily operations while adhering to established safety routines.
Housekeeper / Guest Services Support
Outland
Peace River, BC
06.2017 - 01.2020
- Maintained clean, professional environments for guests, including rooms, lobbies, hallways, and restrooms
- Replenished supplies and ensured guest needs were met promptly
- Supported service standards by maintaining organized, welcoming spaces
- Followed safety, hygiene, and WHMIS protocols
Childcare Assistant
Maria's Home Daycare
Ottawa, ON
06.2013 - 05.2017
- Served as a primary point of contact for parents and visitors
- Maintained documentation, schedules, and daily activity records
- Supported a professional, organized, and clean environment
Education
High School Diploma -
NorQuest
Edmonton, AB06-2019
Skills
- Customer service and support
- Front desk assistance
- Verbal and in-person communication
- Scheduling and coordination
- Data management
- Cleaning and organization
- Confidentiality practices
- Time management
- Workplace safety protocols
Certification
- First Aid & CPR Level C
- Food Safety
- WHMIS 2015
- OSSA Basic Safety
- Criminal Record Check
- Child Care Level 2 Certificate
- NorQuest LINC Level 7 (Completed)
Core Front Desk Skills
- Customer Service
- Front Desk Support
- Phone & In-Person Communication
- Scheduling & Coordination
- Data Entry
- Cleaning & Organization
- Confidentiality
- Time Management
- Workplace Safety
Timeline
Front Area & Administrative Support
Peter Pan Child Care Centre
03.2023 - 08.2025
Administrative Support
Manning Crossing Daycare
07.2022 - 02.2023
Housekeeper / Guest Services Support
Outland
06.2017 - 01.2020
Childcare Assistant
Maria's Home Daycare
06.2013 - 05.2017
High School Diploma -
NorQuest