Nahuel Bilyk
Curriculum Vitae
Ottawa,ON
Overview
6
6
years of professional experience
12
12
years of post-secondary education
3
3
Languages
Work History
Educational Account Manager & SDR
In-House Solutions
06.2023 - Current
- Managed a portfolio of educational accounts, building and maintaining relationships while ensuring satisfaction and retention. Simultaneously identified opportunities for upselling or cross-selling additional products or services.
- Lead contract negotiations with educational clients, securing favorable and mutually beneficial terms and agreements while mitigating financial risks to drive revenue growth, profitability and customer satisfaction.
- Used Salesforce extensively, leveraging its functionalities to effectively manage and track sales activities, maintain accurate account records, generate quotes and optimize workflows for enhanced productivity and efficiency in serving educational clients.
- Ran various types of email and call campaigns to generate leads and update current and new customers on products and deals offered.
- Continuously improved proficiency in sales processes, objection handling, and negotiation techniques, staying updated with industry trends and best practices in educational sales.
Emergency Department Administrative Clerk
Northern Health
04.2023 - 05.2023
- Greeted patients and assisted with check-in process.
- Organized and maintained accurate and complete patient medical records.
- Filed test results and other medical reports in patient charts.
- Ensured proper confidentiality and security of sensitive medical information
- Maintained organized digital and physical records
- Worked closely with nurses, doctors and allied health staff to ensure proper and safe treatment of patients.
E-Commerce Manager
Novo Alternatives FBA and Resale
08.2018 - 05.2023
- Design of creatives, content generation, product photography and social media marketing.
- Management of sales on multiple e-commerce channels including Amazon, Ebay and Etsy.
- Management of advertising accounts on various social media platforms.
- Direct customer service and issue resolution.
- Management of shipping and logistics to FBA warehouse and directly to customers.
Head Lifeguard
City Of Gatineau Aquatic Sector
05.2020 - 04.2023
- Managing a team of beach lifeguards and the operations within the installation.
- Organizing weekly trainings to perfect lifeguards’ capabilities and team effectiveness.
- Constant feedback and skill perfecting of team members.
- Communications and daily reports to supervisors.
- Customer service with solution oriented problem-solving approach.
Education
MBA - Management Programme New Media And Communications
ESCP Business School
Madrid, Spain 05.2022 - 05.2022
Bachelor’s of Business - International Management
University of Ottawa, Telfer School of Business
Ottawa, ON 05.2018 - 05.2022
CEGEP - Business
CEGEP Heritage College
Gatineau, QC 05.2015 - 05.2018
High School Diploma -
Grande-Riviere High School
Gatineau, Quebec 01.2010 - 01.2015
Hard Skills
- Social media account management.
- Excel, Word, and Office suite as a whole.
- Video editing and creative design software.
- Online advertising platforms (Facebook, Tiktok, Youtube, Google, Reddit).
- Analytics management (Google, Facebook).
- E-commerce selling platforms (Amazon, Ebay, Etsy, Poshmark, Depop, Vinted).
- Website building and design (mostly on Shopify).
Soft Skills
- Team player.
- Diligent and hard working.
- Comfortable managing a team.
- Inquisitive and curious.
- Receptive to constructive criticism.
- Great communicator.
Timeline
Educational Account Manager & SDR
In-House Solutions
06.2023 - Current
Emergency Department Administrative Clerk
Northern Health
04.2023 - 05.2023
MBA - Management Programme New Media And Communications
ESCP Business School
05.2022 - 05.2022
Head Lifeguard
City Of Gatineau Aquatic Sector
05.2020 - 04.2023
E-Commerce Manager
Novo Alternatives FBA and Resale
08.2018 - 05.2023
Bachelor’s of Business - International Management
University of Ottawa, Telfer School of Business
05.2018 - 05.2022
CEGEP - Business
CEGEP Heritage College
05.2015 - 05.2018
High School Diploma -
Grande-Riviere High School
01.2010 - 01.2015
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