Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nahom Desalegn

Elk Grove

Summary

Proficient in customer service, time management, and meticulous attention to detail. Achieved set goals and upheld safety protocols consistently. Skilled in resolving issues and promoting team cohesion through effective communication and adaptability to various situations.

Overview

8
8
years of professional experience

Work History

Security

Allied Universal
12.2024 - Current
  • Conducted hourly patrols and inspections, identifying and reporting security breaches. Monitored for suspicious activities, ensuring safety and security across multiple locations. Compiled detailed hourly reports, enhancing incident tracking and response efficiency. Enhanced security at multiple sites by conducting hourly patrols, identifying forced entries, and reporting suspicious activity.
  • Ensured site safety by performing detailed hourly patrols, monitoring for threats, and compiling comprehensive reports.

DRIVER

Amazon
05.2023 - 12.2024
  • As a team lead, I did morning pass downs and briefing, helped my boss with ADP clock-in for team payments on time. Load and organize truck with 180-190 packages daily, ensuring timely and accurate deliveries.
  • Interact with customers to provide excellent service and address inquiries or issues.
  • Maintain a safe driving environment by adhering to traffic laws and company policies.
  • Consistently achieve delivery targets, contributing to overall team success and customer satisfaction.
  • Manage daily truck loading and deliver time-sensitive packages, maintaining safety and professionalism in all customer engagements.

SECURITY GUARD

Securitas
05.2020 - 07.2023
  • Conducted hourly patrols and inspections, identifying and reporting security breaches. Monitored for suspicious activities, ensuring safety and security across multiple locations. Compiled detailed hourly reports, enhancing incident tracking and response efficiency. Enhanced security at multiple sites by conducting hourly patrols, identifying forced entries, and reporting suspicious activity.
  • Ensured site safety by performing detailed hourly patrols, monitoring for threats, and compiling comprehensive reports.

CREW MEMBER

Asian Box
02.2019 - 10.2019
  • Prepared and cooked food, ensuring quality and consistency
  • Handled cash transactions accurately as a cashier
  • Greeted and assisted customers, enhancing their dining experience
  • Maintained the cleanliness of the dining area for a pleasant environment
  • Answered phone calls and took orders, improving customer service efficiency. Ensured timely and accurate order processing, enhancing customer satisfaction and boosting repeat business.

RECEPTIONIST

Amberwood Gardens
05.2017 - 08.2018
  • Greeted families and ensured smooth check-in process, enhancing guest satisfaction
  • Maintained a clean and welcoming lobby, improving overall facility appearance
  • Answered and directed phone calls efficiently, ensuring timely communication
  • Sorted and distributed mail to residents, fostering a sense of community
  • Built meaningful relationships with residents, contributing to a positive environment

Education

High School Diploma -

San Jose State University
San Jose, CA

Skills

  • Communicative, efficient, team leader, organized, attention to detail, problem solving, time management, customer service, adaptability, leadership, interpersonal skills
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Languages

amharic
Native or Bilingual

Timeline

Security

Allied Universal
12.2024 - Current

DRIVER

Amazon
05.2023 - 12.2024

SECURITY GUARD

Securitas
05.2020 - 07.2023

CREW MEMBER

Asian Box
02.2019 - 10.2019

RECEPTIONIST

Amberwood Gardens
05.2017 - 08.2018

High School Diploma -

San Jose State University

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Nahom Desalegn