Nahom Araya
Saskatoon,Saskatchewan
Summary
Friendly and dedicated individual with a passion for providing exceptional customer service and creating memorable dining experiences. Proven ability to multitask effectively in fast-paced environments, ensuring timely and accurate service. Skilled in communicating with a diverse range of customers, resolving issues efficiently, and working collaboratively with team members. Eager to contribute to a dynamic team and enhance the guest experience at a reputable restaurant.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
Saskatoon, Saskatchewan
11.2022 - 01.2024
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Server
MR MIKES SteakhouseCasual
Saskatoobn, SK
01.2022 - 10.2022
- Trained and mentored new staff on best practices for order accuracy and customer interaction.
- Customer Service: Resolved customer complaints swiftly, ensuring satisfaction and loyalty.
- Multitasking: Managed multiple tasks simultaneously in a high-pressure environment.
- Team Collaboration: Worked closely with kitchen staff and other servers to ensure a seamless dining experience.
Quality Control Inspector
Superior Cabinets
Saskatoob, Saskatchewan
01.2021 - 12.2021
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Recommended improvement measures to production process to meet quality control standards.
Crew Member
Mcdonald's
Saskatoon, Saskatchewan
10.2018 - 11.2020
- Greeted customers and took their orders in a friendly and efficient manner.
- Regularly checked inventory levels for restocking needs.
- Trained new employees on proper use of kitchen equipment and safety protocols.
Education
MBA - Business Accountancy
University of Saskatchewan
Saskatoon, SK04-2026
Skills
- Safe Food Handling
- Food Running
- Table Setting
- Food inspection
- High-Volume Dining
- Menu Memorization
Certification
- Serve It Right Saskatchewan Certificate
References
References available upon request.
Timeline
Server
Olive Garden
11.2022 - 01.2024
Server
MR MIKES SteakhouseCasual
01.2022 - 10.2022
Quality Control Inspector
Superior Cabinets
01.2021 - 12.2021
Crew Member
Mcdonald's
10.2018 - 11.2020
MBA - Business Accountancy
University of Saskatchewan
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