Versatile professional with a successful track record in customer service, sales, and fast-paced environments. As a Customer Service Advisor at Webhelp, I excelled in resolving inquiries and contributing to team success. My role as a Customer Care Assistant at McDonald's showcased efficiency and strong teamwork. Additionally, as a Telemarketer at Webhelp, I demonstrated persuasive communication skills, achieving success in lead generation and sales.
As a Telemarketer at Webhelp, I played a pivotal role in promoting products and services through effective communication with potential customers. Utilizing persuasive skills, I successfully generated leads and contributed to sales targets. My role involved conducting outbound calls, understanding customer needs, and delivering compelling pitches. This experience enhanced my sales acumen, communication proficiency, and ability to adapt to diverse client requirements, making a positive impact on the success of the team.
In my role at Webhelp Morocco, I consistently exceeded performance targets, earning recognition for outstanding customer service. I honed strong problem-solving skills by promptly addressing diverse customer inquiries, contributing to a positive team culture. Adaptable to evolving policies, I maintained a high level of service quality. My commitment to excellence, effective communication, and collaborative approach make me a valuable asset for a new challenge.
As a Customer Care Assistant at McDonald's, I excelled in delivering exceptional service within a fast-paced environment. I provided a positive customer experience by addressing inquiries, processing orders efficiently, and ensuring a clean and welcoming dining area. My role involved collaborating with a diverse team, showcasing adaptability and effective communication. Through this experience, I developed strong multitasking abilities and a keen attention to detail, contributing to the overall efficiency and customer satisfaction at McDonald's.