Nahida Akhter

SUBWAY®Restaurants

10.2012 - Current

Supervised and trained a team of sandwich artists and staff, ensuring adherence to company policies and high performance standards.
Delivered exceptional customer service by addressing inquiries and resolving issues promptly to enhance the dining experience.
Managed daily store operations, including opening and closing procedures, cash handling, and scheduling to ensure efficient workflow.
Oversaw inventory control, monitored stock levels, placed orders, and minimized waste to maintain cost efficiency and product availability.
Ensured quality and food safety by maintaining high standards in food preparation and sanitation according to health regulations.
Implemented sales strategies and promotions to increase revenue, track sales performance, and meet financial targets.
Maintained a clean and safe environment by following health and safety guidelines and performing regular cleanliness checks.
Handled financial transactions accurately, managed cash registers, and prepared financial reports to monitor store performance.
Resolved customer complaints and operational issues effectively to ensure customer satisfaction and store reputation.
Conducted regular staff meetings to provide feedback, communicate goals, and foster a positive team environment.

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