Enthusiastic, reliable, and flexible individual seeking a customer service role to support customers, strengthen communication skills, and contribute to a positive team environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Deputy Returning Officer - Poll Worker
Elections Canada
Brampton, Ontario
04.2025 - 04.2025
Followed strict procedures to ensure voter confidentiality and uphold democratic processes
Developed organizational skills (e.g., setting up and closing polling stations on time)
Practiced attention to detail (e.g., verifying voter ID and issuing ballots accurately)
Maintained a safe and orderly environment for voters
Improved time management and efficiency during ballot counting and material return
Seasonal Supervisor
Epilepsy South Central Ontario
Brampton, Ontario
12.2023 - 12.2024
Managed up to 30 gift-wrapping volunteers and supervisor in-training
Provided excellent customer service (customer questions & concerns)
Trained new gift-wrappers and supervisors in-training
Opened and closed the workstation while performing tasks such as balancing the cash drawer, handling cash, and processing credit card payments.
Receptionist
PL METAL FABRICATION LTD
Brampton, Ontario
05.2024 - 09.2024
Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate
personnel
Greeted visitors warmly and ensured they had a positive experience
Kept reception and common areas clean and tidy, removing trash and straightening magazines and
couches in lounge
Maintained confidentiality of information regarding clients and company
Corresponded with clients through email, telephone, or postal mail
Managed multiple tasks and met time-sensitive deadlines