NAHEIDA HMMASH
Toronto,ON
Summary
Medical Laboratory Technician skilled in collecting and processing biological specimens for laboratory testing and analysis. Strong knowledge of laboratory instrumentation, procedural calibration and quality control review, assessment and subsequent reporting according to laboratory protocol and procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Lab Technician Intern
Hope Fertility & Reproductive Centre
2024.02 - 2024.03
- Improved diagnostic accuracy by performing timely and accurate laboratory tests on patient samples.
- Maintained high-quality results by strictly adhering to laboratory protocols and quality control guidelines.
- Enhanced collaboration among lab staff with efficient communication of test results to physicians and other healthcare professionals.
- Performed thorough equipment maintenance, ensuring optimal performance and reduced downtime.
- Gathered, labeled, and kept laboratory specimens in compliance with setup guidelines.
- Utilized pipettes and liquid handling equipment to process into finished goods.
- Maintained, cleaned, and prepared lab instruments for blood and semen processing.
- Interpreted daily check samples and audit results to maintain instrument integrity.
- Documented and updated patient data in medical charts, maintaining accuracy and confidentiality.
- Calibrated and performed routine maintenance to keep laboratory equipment in satisfactory condition.
- Scheduled, and rescheduled patient's appointments via Accuro software.
- Analyzed Patient's test results using VITROS ECiQ Immunodiagnostic System.
- Performed IUI procedure on patient's specimen.
Cashier and Customer Service
Damas Grill House & Juice Bar
2014.01 - 2015.03
- Resolved customer complaints and maintained clean and tidy checkout area.
- Met customer service goals and exceeded customer expectations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Maintained accurate records of customer transactions for reporting purposes.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Diploma - Medical Lab Technician
Medix College
Toronto, ON03.2024
Diploma - Police Foundation
Centennial College
Toronto, ON04.2018
Skills
- Quality Testing
- Laboratory Assay Analysis
- Specimen Collection
- Test Documentation
- Equipment Calibration
- Inventory Control
- File Organization and Maintenance
- Aseptic Techniques
- Volumetric Solution Preparation
- Phlebotomy proficiency
- Clinical Chemistry Analysis
- Equipment Troubleshooting
- Perform ECG, Holter Hookups.
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Certification
Safe Food Handler’s Certificate - 2022
Community Training and Development Centre
Children’s Support Assistant Certificate- 2022
Standard First Aid and CPR (C) HCP with AED Expire June 2025
Mastering the Attitude of Success workshop August 2018
OSMT Certification Pending 2024
CSMLS Certification Pending 2024
Timeline
Medical Lab Technician Intern
Hope Fertility & Reproductive Centre
2024.02 - 2024.03
Cashier and Customer Service
Damas Grill House & Juice Bar
2014.01 - 2015.03
Diploma - Medical Lab Technician
Medix College
Diploma - Police Foundation
Centennial College
Safe Food Handler’s Certificate - 2022
Community Training and Development Centre
Children’s Support Assistant Certificate- 2022
Standard First Aid and CPR (C) HCP with AED Expire June 2025
Mastering the Attitude of Success workshop August 2018
OSMT Certification Pending 2024
CSMLS Certification Pending 2024
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