Summary
Overview
Work History
Education
Skills
Timeline
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Naheen Farabi

Toronto,ON

Summary

Experienced account manager specializing in warehouse automation, adept at business development and sales. Proficient in conveyor and sortation systems as well as packaging automation products, with a solid foundation in engineering principles. Leveraging technical expertise to provide tailored solutions, I excel in enhancing operational efficiency through effective communication and negotiation with clients

Overview

16
16
years of professional experience

Work History

Account Manager

Mainway Handling Systems
Burlington
11.2021 - Current
  • Proficient in Key Account Management and New Business Development, specializing in optimizing material handling processes and crafting bespoke solutions for Warehouse automation.
  • Possess deep expertise in conveyor systems, sortation equipment, Robotic Picking and Storage Solutions, and various other warehouse and packaging automation products.
  • Thrive on challenges, exhibiting high motivation and self-drive, approaching new challenges with confidence and leveraging extensive knowledge of automation products.
  • Demonstrated track record of success, having sold projects worth over 7+ Million Dollars within two years, notably securing 1.5 Million dollars in sales from new customers, showcasing adeptness in expanding the client base while delivering substantial value.

Engineering Estimator

Mainway Handling Systems
Burlington
03.2017 - 11.2021
  • Provide comprehensive support during proposal phases by designing conveyor layouts, preparing estimates, and maintaining strong stakeholder relationships.
  • Offer direct technical support to account managers, aiding in design improvements, workflow optimization, and suggesting tailored conveyor solutions for warehouse automation.
  • Assist project management by periodically contributing to engineering layout drawings and component design.
  • Extensive experience includes designing layouts and estimating costs for 50+ customers, ranging from small to large projects valued at up to $5 million. Notable clients include Exotec Systems, Decathlon, Carquest, Think Logistics and Reliable Logistics.

Inside Sales Specialist

Mainway Handling Systems
Burlington
03.2016 - 02.2017
  • Processed conveyor spare parts orders efficiently, ensuring customer satisfaction through precision and tailored quotations.
  • Managed the end-to-end process from purchase orders to packing slips, maintaining meticulous inventory and fostering strong relationships with OEMs and Vendors.
  • Provided valuable technical support to the sales team, enhancing client interactions, and assisted in managing smaller conveyor projects, contributing to project management success.
  • Pioneered the creation of a standard template for processing parts orders, showcasing enduring contributions to company efficiency and workflow.

Consumer Inside Sales

Rogers Communications
Brampton
04.2012 - 02.2016
  • Customized solutions for diverse consumer needs across multiple product portfolios
  • Exceeded personal goals while delivering top-tier customer service and support
  • Successfully managed escalated concerns, prioritizing consumer satisfaction
  • Provided coaching to peers, contributing to team success
  • Recipient of top performer awards in Q3 2013 and Q2 2015 for excellence in consumer inside sales division

Graduate Research & Teaching Assistant

Ryerson University
09.2008 - 10.2011
  • Investigated the effect of laser welding on dual-phase steels, employing various testing methods.
  • Conducted lab sessions for undergraduate students in materials engineering courses and engineering drawing courses
  • Summarized technical findings from research work in peer-reviewed journals and conference publications.

Education

Master of Science - Mechanical Engineering

Ryerson University
Toronto, ON
10-2010

Bachelor of Science - Mechanical Engineering

Islamic University of Technology (IUT)
Gazipur, Bangladesh
10-2007

Skills

  • Account Management
  • New Business Development
  • Client Relationship Management
  • Lead Generation
  • KPI analysis
  • Sales Tracking
  • Proposal Development
  • Sales Presentations
  • Warehouse Automation
  • Conveyors and Sortation Equipment
  • Engineering Drawing
  • AutoCAD

Timeline

Account Manager

Mainway Handling Systems
11.2021 - Current

Engineering Estimator

Mainway Handling Systems
03.2017 - 11.2021

Inside Sales Specialist

Mainway Handling Systems
03.2016 - 02.2017

Consumer Inside Sales

Rogers Communications
04.2012 - 02.2016

Graduate Research & Teaching Assistant

Ryerson University
09.2008 - 10.2011

Master of Science - Mechanical Engineering

Ryerson University

Bachelor of Science - Mechanical Engineering

Islamic University of Technology (IUT)

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Naheen Farabi