Nagisa Fujioka
#1505 2610 109 St NW, Edmonton ,AB
Summary
Versatile and results-oriented professional with a proven track record at Thurber Engineering Ltd., excelling in verbal communication in both English and Japanese. Demonstrated expertise in Microsoft Office and database management, alongside a commendable ability to manage schedules and oversee reception tasks. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Thurber Engineering Ltd.
Edmonton, AB
03.2023 - Current
- Answered 50 to 100 phone calls per day, delivering messages to staff and greeting visitors.
- Reviewed and issued 10 to 20 proposals or reports per day, making sure they are in the proper format.
- Ensured accurate data entry and database management for company invoices.
- Scheduled office meetings and client appointments for staff teams.
- Booked hotel rooms for employees who work in remote locations.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Leader of Customer Service Representative
NTT Marketing Act
Hiroshima, Japan
03.2021 - 06.2021
- Answered to inquiries from other employees during their phone calls.
- Talked to unsatisfied customers and explained complicated situation with Covid-19 vaccination as a representative of municipality.
- Monitored recorded conversations on phone calls and ensured they delivered correct answers to the customers.
- Helped to train new employees on their phone calls and assigned duties.
Kitchen Hand
Costco Wholesale Corp
Hiroshima, Japan
12.2020 - 05.2021
- Followed food safety practices and sanitation guidelines.
- Prepared sandwiches, salads and other specialty items.
- Pushed, pulled and transported large loads and objects.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
Farm Hand
Gloworth
Innisfail, QLD, Australia
06.2020 - 11.2020
- Assured qualities of crops.
- Packed crops into boxes.
Scuba Diving Instructor
Divers Den
Cairns, QLD, Australia
08.2019 - 05.2020
- Certified more than 350 introductory scuba divers.
- Developed strong rapport with customers through effective communication skills and genuine enthusiasm for scuba diving education.
- Collaborated effectively with dive shop staff to coordinate equipment rentals, tank refills, and gear maintenance tasks.
- Conducted safe operation during dive sessions.
- Promoted environmental conservation through educational presentations on marine life and responsible diving practices during classes.
Telemarketer
Gakken L Stuffing
Tokyo, Japan
04.2015 - 03.2017
- Completed daily cold calling and outreach to build sales pipeline.
- Informed current and prospective customers of promotions and new or upgraded products.
Education
Preparation Course For Civil Service Examination
TAC Web School
Tokyo, JapanBachelor Of Social Science - International Cooperation / Peace Building
Waseda University
Tokyo, JapanSkills
- Knowledge about Industries in Alberta (Energy, Construction, and Infrastructures)
- Verbal Communication both in English and Japanese
- Documentation And Reporting
- Microsoft Word, Excel and Adobe
- Reception oversight
- Schedule Management
- Database entry
Languages
Japanese
Native or Bilingual
English
Full Professional
Timeline
Administrative Assistant
Thurber Engineering Ltd.
03.2023 - Current
Leader of Customer Service Representative
NTT Marketing Act
03.2021 - 06.2021
Kitchen Hand
Costco Wholesale Corp
12.2020 - 05.2021
Farm Hand
Gloworth
06.2020 - 11.2020
Scuba Diving Instructor
Divers Den
08.2019 - 05.2020
Telemarketer
Gakken L Stuffing
04.2015 - 03.2017
Preparation Course For Civil Service Examination
TAC Web School
Bachelor Of Social Science - International Cooperation / Peace Building
Waseda University